Hard Drive Recovery
Secure Data Recovery Services is the industry leader in hard drive recovery with state-of-the-art tools, innovative techniques, and certified ISO-4 Class10 cleanroom facilities. Since 2007, our data recovery engineers have been recovering failed hard drives from every OS, file system, interface, manufacturer, and failure type with over a 96% success rate. We are ready to deliver results for our customer with a “No Data, No Recovery Fee” guarantee anywhere and at any time.
We Helped Thousands Get Their Lost Data Back.
With over 106 satisfied customers and growing, we are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.
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Professional Hard Drive Recovery
We specialize in professional hard drive recovery services whether your hard drive is clicking, grinding, not powering up or effected by a virus, data deletion or reformat. No job is too complex for our experts.
Need immediate assistance with a dead hard drive? Our team is here to provide you with emergency hard drive recovery support 24x7. We understand that hard drive failure scenarios cause substantial distress, and we work around the clock to minimize the downtime for our customers.
What can we recover for you today?
Hard Drive Recovery Reviews
Excellent Service
My Western Digital hard drive stopped working. I reached out to Secure Data and within minutes I received a call from Jonathan. Their service was fast, the communication was excellent, and now I have the years and years of family photos back! Thank you! I recommend Secure Data!
Amazing Service!!
I’m really glad I chose to go with SDR for getting my files back from my corrupt external hard drive! My rep Elliot Fisher was SUCH a huge help. Very knowledgeable and answered all my questions professionally and patiently. He informed me every step of the way and accommodated my needs where needed. I was able to get back all my files! Thank you so so much to the entire team at SDR.
If you need it back, they can save you!!
I just wanted to share my incredible experience with Elliot Fisher and the team at Secure Data Recovery in Toronto. As a lawyer, I had a hard drive that had been to numerous repair shops and was deemed unrepairable. It contained vital data that was crucial for my court cases. However, Elliot and his team took on the challenge.
They meticulously took the hard drive apart and rebuilt it p... Read More
Excellent Service by Jacon
Jacob Medina provided an EXCELLENT in the process of recovery the data in my Western Digital Passport portable hard drive in a very expeditious matter!
Excellent Service
The Secure Data Recovery service is honestly the best in recovering data. They are being so helpful all the time in all aspects regarding service, cost consideration, timeline, followups etc.
I wanted to thank you for helping on my case and prioritizing it. Best wishes.
Quick and Fast Service
As data recovery is typically expensive, it was well worth getting my data back. Thanks to Secure data and their very knowledgeable team for the quick and fast service. Jonathan Nguyen gave us really good custom care and I would certainly do business with Secure Data again if needed.
Certified Hard Drive Recovery Company
Our people
Our process
Our facilities
Our security
Secure Hard Drive Recovery Process
- We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.
- Once the diagnostics are complete, and the data recovery options are clear we provide a firm no-obligation price quote.
- Upon approval, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed utilities to recreate file systems and partition table information.
- The finished product is the recovered data transferred on a brand-new secure device.
We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.
Hard Drive Failure Types
Modern hard drives are a technological marvel, containing numerous sensitive components susceptible to physical, electrical, mechanical, and logical failures.
Common problems include bad sectors, read/write head crashes or stiction, PCB failure, and drive motor and bearings issues. All these scenarios cause the hard drive to cease normal operations and require hands-on hard drive repair inside a specialized cleanroom environment.
- Encryption
- Virus/Malware
- Reformat
- Deleted Data
- Ransomware
- Read Errors
- Bad Sectors
- Water Damage
- Fire Damage
- Motor Malfunction
- Head Crash
- PCB failure
- Firmware Errors
Are you experiencing any of these hard drive failure scenarios? Stop using and immediately power down the hard drive, then contact a professional data recovery company for a consultation.
HDD Data Recovery for Any OS and Manufacturer
Hard drive failure affects nearly 26% of users worldwide, and you need a data recovery company that can handle any scenario to give your data the best chance of being recovered. We have successfully performed HDD repair and subsequently recovered data from tens of thousands of hard drives with every type of OS and file system.
We are partnered with the world's most popular hard drive manufacturers. Our data recovery services will not void the manufacturer's warranty in most cases, and we can issue a letter documenting all hard drive repairs upon completion of our work.
Hard Drive Recovery Success Stories
Our mission is to provide the highest success rate technologically possible in the shortest amount of time, and we are committed to our “No Data, No Recovery Fee” Guarantee. See some of our happy customers who trusted Secure Data Recovery to get their data back.
Frequently Asked Questions
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Why do hard drives fail, and what can I do to prevent this from happening?
Hard drives have several mechanical components that can wear down over time. The read/write heads, spindle and actuator assembly are particularly sensitive, and a slight offset will prevent the drive from reading data correctly. Likewise, the hard drive's electronics can fail due to an electrical event or improper operating conditions. This prevents the drive from interfacing with your computer.
User error, virus attacks and file corruption can also cause data loss. When any of these situations occur, you need help from a professional data recovery company in order to restore access to the files on your disk.
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What factors affect hard drive data recovery pricing?
Dozens of factors can affect pricing. Your hard drive's brand, model and failure scenario play an especially significant role.
Secure Data Recovery Services offers risk-free standard diagnostics for all desktop, laptop and external hard drives. During our diagnostics, our engineers perform a series of tests to analyze the extent of media damage, which allows for an accurate price quote and turnaround estimate. Contact us to set up an evaluation at one of our offices
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How do hard drive data recovery experts restore access to my files?
The answer varies from case to case, but our teams typically repair or replace damaged hard drive components--including the read/write heads, the actuator arm assembly and other delicate parts--in a certified Class 10 ISO 4 Cleanroom. All engineers need to work in a certified Cleanroom to prevent accidental media damage.
Corruption can still prevent file access, particularly if the drive was operated in a failed state. Our teams then create a full copy (or "clone") of your hard drive, then run specialized software on the copy to retrieve your files. In some cases, our engineers will work directly with data on a bit or block level.
After recovering your files in their original condition, we return your data on the return media of your choice.
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How long does hard drive data recovery take?
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Is laptop hard drive data recovery different from desktop data recovery?
While the general process is the same, our engineers use a different set of tools to perform delicate procedures on smaller hard drives. Engineers treat physical media damage by repairing damaged components, at which point they can access your data and treat any file corruption.
It is important to note that the physical size of a hard drive does not necessarily affect the chances of a successful recovery. We offer exceptionally high success rates for laptop drives, micro drives and other drives with a small form factor.
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Should I use hard drive data recovery software to fix my system?
No. While there are dozens of data recovery programs on the market, there is no way to fix physical media issues with software. You may seriously damage your hard drive by operating it after a component failure.
If you have accidentally deleted files from a hard drive, data recovery software could potentially overwrite your data during installation. Contact a professional data recovery provider for the best results.