Hard Drive Recovery
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Hard Drive Recovery

Secure Data Recovery Services is the industry leader in hard drive recovery with state-of-the-art tools, innovative techniques, and certified ISO-4 Class10 cleanroom facilities. Since 2007, our data recovery engineers have been recovering failed hard drives from every OS, file system, interface, manufacturer, and failure type with over a 96% success rate. We are ready to deliver results for our customer with a “No Data, No Recovery Fee” guarantee anywhere and at any time.

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We Helped Thousands Get Their Lost Data Back

With over 165 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

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Professional Hard Drive Recovery

Professional Hard Drive Recovery

We specialize in professional hard drive recovery services whether your hard drive is clicking, grinding, not powering up or effected by a virus, data deletion or reformat. No job is too complex for our experts.

Need immediate assistance with a dead hard drive? Our team is here to provide you with emergency hard drive recovery support 24x7. We understand that hard drive failure scenarios cause substantial distress, and we work around the clock to minimize the downtime for our customers.


What can we recover for you today?

Hard Drive Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 90 review(s)
Paul Lynch

Professional , Prudent and Productive

From start to the successful finish of our data recovery issues we found the people at Secure Data Recovery accessible, knowledgeable, quick to respond and personable. The process and price were communicated with us upfront allowing us to make on informed decision on moving forward. So glad we did as we thought the family photos on the external hard drive were gone forever (as told to us by other... Read More

Verified
Curtis Lipscombe

Helpful and knowledgeable

Scott was incredibly helpful and knowledgeable when it came to data recovery. He explained the process clearly and was patient with all my questions. His expertise put my mind at ease. Highly recommend his services!

Verified
Dave Jones

Date Recovered

The date I needed appears to be recovered. Hopefully I can read it when I get the hard drive back. Secure Data Recovery were very accomomodating and easy to deal with especially Jonathan!

Verified
Curtis Drul

NAS Recovery

Jonathan, it was great to work with the Secure Data Recovery Team and that they would do everything they can to recover my project data files. Thank you for the great service of which was very professional and responsive.

In trying to access past working projects off my NAS hard drive, I noticed that it was making a clicking sound, and I was unable to access anything from this drive. ... Read More

Verified
Jasmin

Data Recovery

Jonathan provided great customer service. Kept in contact and kept me updated on the progress of recovering data.

thanks again!

Verified
Weiyang Li

Highly recommend!

Their fast, professional, and understanding team made the data recovery process easy and stress-free. With their help, 99% of my data was recovered from my failed drive, relieving a huge burden. Highly recommend!

Verified
Certified Hard Drive Recovery Company

Certified Hard Drive Recovery Company

Our people

Extraordinary data recovery engineers with decades of hands-on experience repairing damaged hard drives from the most complex scenarios.

Our process

SSAE18 SOC1, 2 and 3 Audited. Transparent procedures documenting every possible precaution is taken to preserve the confidentiality and security of our customers’ information.

Our facilities

ISO-4 Class10 certified cleanroom lab with anti-static flooring and state-of-the-art air filtration system to eliminate harmful particles which may damage sensitive hard drive components during hard drive repair

Our security

FIPS 140-2 Level 3 validated storage data return. Military grade & simple to use data encryption for recovered data.

Secure Hard Drive Recovery Process

  1. We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.

  2. Once the diagnostics are complete, and the data recovery options are clear we provide a firm no-obligation price quote.

  3. Upon approval, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed utilities to recreate file systems and partition table information.

  4. The finished product is the recovered data transferred on a brand-new secure device.

We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.

Hard Drive Failure Types

Modern hard drives are a technological marvel, containing numerous sensitive components susceptible to physical, electrical, mechanical, and logical failures.

Common problems include bad sectors, read/write head crashes or stiction, PCB failure, and drive motor and bearings issues. All these scenarios cause the hard drive to cease normal operations and require hands-on hard drive repair inside a specialized cleanroom environment.

Logical
Physical
Mechanical
  • Motor Malfunction
  • Head Crash
  • PCB failure
  • Firmware Errors

Are you experiencing any of these hard drive failure scenarios? Stop using and immediately power down the hard drive, then contact a professional data recovery company for a consultation.

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Clicking Heads
Clicking Heads
00:00:21
The clicking sound of a failing drive often indicates problems with the movement of the drive's read/write actuator.
Dead Heads
Dead Heads
00:00:14
This clicking sound is made when the actuator arm continuously resets itself because the read/write heads have failed.
Torn Heads
Torn Heads
00:00:20
This clicking and buzzing indicates damage to the HDD read/write head(s), which processes data stored on the disk platter(s).
Scratched Platter
Scratched Platter
00:00:25
This high-pitched whine usually signals scratches in the disk platter(s) that prevent read/write heads from processing stored data.
Stuck Motor
Stuck Motor
00:00:20
A buzzing or chattering sound coming from your HDD device could indicate a stuck or damaged spindle motor.
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HDD Data Recovery for Any OS and Manufacturer

HDD Data Recovery for Any OS and Manufacturer

Hard drive failure affects nearly 26% of users worldwide, and you need a data recovery company that can handle any scenario to give your data the best chance of being recovered. We have successfully performed HDD repair and subsequently recovered data from tens of thousands of hard drives with every type of OS and file system.

We are partnered with the world's most popular hard drive manufacturers. Our data recovery services will not void the manufacturer's warranty in most cases, and we can issue a letter documenting all hard drive repairs upon completion of our work.

Hard Drive Recovery Success Stories

Our mission is to provide the highest success rate technologically possible in the shortest amount of time, and we are committed to our “No Data, No Recovery Fee” Guarantee. See some of our happy customers who trusted Secure Data Recovery to get their data back.

WD Blue HDD Crash Threatens Years of Personal Images

WD Blue HDD Crash Threatens Years of Personal Images

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

WD Blue HDD mechanical failure causes data loss

WD Blue HDD mechanical failure causes data loss

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed Samsung SpinPoint HDD causes data loss

Failed Samsung SpinPoint HDD causes data loss

Successfully Restored Personal Data after Reformatting WD Black HDD

Successfully Restored Personal Data after Reformatting WD Black HDD

Frequently Asked Questions

  • Why do hard drives fail, and what can I do to prevent this from happening?

    Hard drives have several mechanical components that can wear down over time. The read/write heads, spindle and actuator assembly are particularly sensitive, and a slight offset will prevent the drive from reading data correctly. Likewise, the hard drive's electronics can fail due to an electrical event or improper operating conditions. This prevents the drive from interfacing with your computer.

    User error, virus attacks and file corruption can also cause data loss. When any of these situations occur, you need help from a professional data recovery company in order to restore access to the files on your disk.

  • What factors affect hard drive data recovery pricing?

    Dozens of factors can affect pricing. Your hard drive's brand, model and failure scenario play an especially significant role.

    Secure Data Recovery Services offers risk-free standard diagnostics for all desktop, laptop and external hard drives. During our diagnostics, our engineers perform a series of tests to analyze the extent of media damage, which allows for an accurate price quote and turnaround estimate. Contact us to set up an evaluation at one of our offices

  • How do hard drive data recovery experts restore access to my files?

    The answer varies from case to case, but our teams typically repair or replace damaged hard drive components--including the read/write heads, the actuator arm assembly and other delicate parts--in a certified Class 10 ISO 4 Cleanroom. All engineers need to work in a certified Cleanroom to prevent accidental media damage.

    Corruption can still prevent file access, particularly if the drive was operated in a failed state. Our teams then create a full copy (or "clone") of your hard drive, then run specialized software on the copy to retrieve your files. In some cases, our engineers will work directly with data on a bit or block level.

    After recovering your files in their original condition, we return your data on the return media of your choice.

  • How long does hard drive data recovery take?

    We offer several service options; our emergency service has an average case completion time of under a day. Contact our customer service team for more information.

  • Is laptop hard drive data recovery different from desktop data recovery?

    While the general process is the same, our engineers use a different set of tools to perform delicate procedures on smaller hard drives. Engineers treat physical media damage by repairing damaged components, at which point they can access your data and treat any file corruption.

    It is important to note that the physical size of a hard drive does not necessarily affect the chances of a successful recovery. We offer exceptionally high success rates for laptop drives, micro drives and other drives with a small form factor.

  • Should I use hard drive data recovery software to fix my system?

    No. While there are dozens of data recovery programs on the market, there is no way to fix physical media issues with software. You may seriously damage your hard drive by operating it after a component failure.

    If you have accidentally deleted files from a hard drive, data recovery software could potentially overwrite your data during installation. Contact a professional data recovery provider for the best results.