Professional Hard Drive Data Recovery
Since 2007, Secure Data Recovery Services has been at the forefront of the hard drive recovery industry. In that time, we've helped thousands of people and companies recover their most precious files. Equipped with state-of-the-art tools, cutting-edge techniques, and certified ISO 4 Class 10 Cleanrooms, our expert engineers have successfully recovered data from hard drives of all types, brands, operating systems, and failure types. We provide reliable and secure recovery services whenever you need them, and wherever in Canada you are.
We have a proven 96% success rate and a No Data, No Recovery Fee policy—we won’t charge you until we’ve retrieved your data!
We Helped Thousands Get Their Lost Data Back
With over 263 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.
View AllData Recovery Services For Any Type of Hard Drive
We specialize in recovering data from hard drives of any brand, model, and configuration.
Using advanced tools, proprietary software, and decades of experience, we’ve successfully resolved and retrieved files from many types of data loss scenarios. Many of these scenarios include mechanical failures, accidental formatting, logical errors, and water or fire damage.
Whether your hard drive needs physical repairs or just file recovery, our team of experts can handle it all. Our cutting-edge facilities across Canada boast certified ISO 4 Class 10 Cleanrooms, advanced tools, and proprietary software and practices. This provides our engineers with the optimal environment for safe and effective data recovery.
Learn More About Our Certified Hard Drive Recovery Services
Why Choose Secure Data Recovery?
At Secure Data Recovery, we prioritize not only restoring your lost files, but also protecting your privacy every step of the way.
Our secure recovery process begins with a complimentary diagnostic report to identify the details of the failure and determine the best recovery method.
Once we know everything we need to get started, we’ll offer you a transparent, no-obligation quote. If you decide to proceed with us, our engineers begin the recovery process using specialized tools and techniques, including invasive hard drive repairs if necessary. We then use custom-designed utilities to reconstruct file systems and partition tables.
Your recovered files are then securely transferred to a brand-new encrypted device to ensure maximum security. Throughout the process, we adhere to strict confidentiality protocols to keep your information safe and secure.
As always, thanks to our No Data, No Recovery Fee policy, we’ll only charge you if we successfully restore your data.
What you get when you choose us:
- Free Shipping for Domestic Customers
- Free Diagnostics
- Free Quote
- Flexible Service Options
- No Data, No Recovery Fee Guarantee
- 96% Success Rate
- Class 10 ISO 4 Cleanroom
- Most Industry Certifications
We Partner with all Major Storage Manufacturers
As an authorized partner of most major storage manufacturers, we’re able to recover data without voiding your warranty in the vast majority of cases. These partnerships also help us resolve even the most complex cases.
From internal laptop and desktop hard drives to external HDDs and everything in between, our recovery methods have earned us our reputation as a household name in the data recovery space.
If your hard drive has stopped working, or you’ve lost access to your critical files, get in touch with us today at 800-705-3701 to get started!
Hard Drive Failure Types
Modern hard drives are incredible examples of technology, but they contain sensitive parts that can fail physically, electrically, mechanically, or logically. Read/write head failures, bad sectors, PCB problems, and issues with the drive motor and gears are all common issues. When any of these things happen, the hard drive stops working and needs to be fixed by a professional in a lab setting.
- Encryption
- Virus/Malware
- Reformat
- Deleted Data
- Ransomware
- Read Errors
- Bad Sectors
- Water Damage
- Fire Damage
- Motor Malfunction
- Head Crash
- PCB failure
- Firmware Errors
Are you experiencing any of these hard drive failure scenarios? Stop using and immediately power down the hard drive, then contact a professional data recovery company for a consultation.
Hard Drive Repair Services You Can Trust
Hard drives are typically very durable and last a long time—but they’re not immune to failure.
Physical wear, power surges, overheating, and even things like dust and moisture can lead to mechanical, electrical, and logical damage. If your hard drive stops working, and you don’t have a backup of the files it contains, it's time to reach out to a professional.
Our certified engineers have successfully repaired and recovered countless damaged hard drives. Using advanced tools in our ISO 4 Class 10 Cleanrooms, we’re equipped to handle everything from physical damage to malfunctioning controllers.
With our No Data, No Recovery Fee policy, you can rest assured that you’ll only pay us if we’re able to retrieve your data. Given our 96% recovery success rate, though, you can rest easy—your data is in safe hands.
Don’t let a damaged hard drive keep you from accessing your important data. Get in touch with our team today for a free diagnostic and personalized quote.
Hard Drive Recovery Reviews
All Data Recovered!
Secure Data Recovery helped us get our archived data back after our external drive broke. We are happy with the quality and convenience of the service they provided, and would recommend their services to anyone who needs to get their lost data back!
Great service and support
The team was able to recover my files from an old external hard drive that stopped working for me! They worked within my budget and timeframe and were very responsive.
Data and Photos Recovery
Secure Data is in the process of shipping me the external hard drive containing recovered critical files and photos, along with my tablet and associated equipment. Scott McMacken and his colleagues at Secure Data have been patient and highly responsive during a period of several months as I dealt with locating the BitLocker recovery key number for my device. I''m very impressed that Secure Data st... Read More
Very professional!
They recovered my data successfully! So exciting.
Very knowledgeable, speedy response time, just a pleasure to deal with all around.
Great service but pretty pricey
I had a total panic moment when my hard drive crashed, but Secure Data Recovery saved the day! They got all my data back super fast and made sure it was completely secure, which was a huge relief. The whole process was smooth, and their customer service? Absolutely top-notch—friendly, helpful, and always there to answer my questions. The only downside is they’re pretty pricey, but honestly, with h... Read More
Entirely Painless and Worth It.
The service was exceptional, and the process painless. Jason M. was very responsive to my communications. He helped me set up a payment plan option. It was very well worth it to recover my data. A big thank you!
Certified Hard Drive Recovery Company
Our people
Our process
Our facilities
Our security
Hard Drive Recovery Success Stories
Our mission is to provide the highest success rate technologically possible in the shortest amount of time, and we are committed to our “No Data, No Recovery Fee” Guarantee. See some of our happy customers who trusted Secure Data Recovery to get their data back.
Frequently Asked Questions
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Why do hard drives fail, and what can I do to prevent this from happening?
Hard drives have several mechanical components that can wear down over time. The read/write heads, spindle and actuator assembly are particularly sensitive, and a slight offset will prevent the drive from reading data correctly. Likewise, the hard drive's electronics can fail due to an electrical event or improper operating conditions. This prevents the drive from interfacing with your computer.
User error, virus attacks and file corruption can also cause data loss. When any of these situations occur, you need help from a professional data recovery company in order to restore access to the files on your disk.
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What factors affect hard drive data recovery pricing?
Dozens of factors can affect pricing. Your hard drive's brand, model and failure scenario play an especially significant role.
Secure Data Recovery Services offers risk-free standard diagnostics for all desktop, laptop and external hard drives. During our diagnostics, our engineers perform a series of tests to analyze the extent of media damage, which allows for an accurate price quote and turnaround estimate. Contact us to set up an evaluation at one of our offices
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How do hard drive data recovery experts restore access to my files?
The answer varies from case to case, but our teams typically repair or replace damaged hard drive components--including the read/write heads, the actuator arm assembly and other delicate parts--in a certified Class 10 ISO 4 Cleanroom. All engineers need to work in a certified Cleanroom to prevent accidental media damage.
Corruption can still prevent file access, particularly if the drive was operated in a failed state. Our teams then create a full copy (or "clone") of your hard drive, then run specialized software on the copy to retrieve your files. In some cases, our engineers will work directly with data on a bit or block level.
After recovering your files in their original condition, we return your data on the return media of your choice.
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How long does hard drive data recovery take?
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Is laptop hard drive data recovery different from desktop data recovery?
While the general process is the same, our engineers use a different set of tools to perform delicate procedures on smaller hard drives. Engineers treat physical media damage by repairing damaged components, at which point they can access your data and treat any file corruption.
It is important to note that the physical size of a hard drive does not necessarily affect the chances of a successful recovery. We offer exceptionally high success rates for laptop drives, micro drives and other drives with a small form factor.
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Should I use hard drive data recovery software to fix my system?
No. While there are dozens of data recovery programs on the market, there is no way to fix physical media issues with software. You may seriously damage your hard drive by operating it after a component failure.
If you have accidentally deleted files from a hard drive, data recovery software could potentially overwrite your data during installation. Contact a professional data recovery provider for the best results.