Hard Drive Recovery
Hard Drive Recovery? Play Video

Hard Drive Recovery

Secure Data Recovery Services is the industry leader in hard drive recovery with state-of-the-art tools, innovative techniques, and certified ISO-4 Class10 cleanroom facilities. Since 2007, our data recovery engineers have been recovering failed hard drives from every OS, file system, interface, manufacturer, and failure type with over a 96% success rate. We are ready to deliver results for our customer with a “No Data, No Recovery Fee” guarantee anywhere and at any time.

Call For A Free Quote 800-705-3701

We Helped Thousands Get Their Lost Data Back

With over 218 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

View All
Professional Hard Drive Recovery

Professional Hard Drive Recovery

We specialize in professional hard drive recovery services whether your hard drive is clicking, grinding, not powering up or effected by a virus, data deletion or reformat. No job is too complex for our experts.

Need immediate assistance with a dead hard drive? Our team is here to provide you with emergency hard drive recovery support 24x7. We understand that hard drive failure scenarios cause substantial distress, and we work around the clock to minimize the downtime for our customers.


What can we recover for you today?

Hard Drive Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 125 review(s)
Matthew Sanders

10/10

Great service, they were able to recover my data in a timely matter.
Jonathan Nguyen provided meaningful updates and promptly answered my questions.

Verified
Stephen Twigg

Excellent Service

We want to thank Secure Data for recovering our personal pic and data files that were on our failed Seagate backup drive. The whole process was quick and communication was top-notch. They kept us up to date with what to do, when, and what they were able to recover. SDR was easy to deal with and we highly recommend them to anyone looking to recover date!!

Verified
Byron Kent Wong

Excellent service. Highly recommended

I dont often get a chance to write reviews but I thought it was important to do so in this case as Eric and the Secure Data Recovery team were extremely helpful, communicative and effective at examining a drive for us. The phone calls and ease of which we were able to send the drive is truly next level.

Unfortunately, they were not able to recover the data (it was a very old, broken dr... Read More

Verified
Jaspreet Soor

My life was recovered!

While re-organizing my home, I had accidently dropped my external hard drive on concrete floor and I knew this is going to be disastrous. This hard drive included all my daughter''s life (birth photos and videos up until teenager), my personal and important documents. After multiple attempts of bringing to various experts, all denied their services indicating that there would be little to no chan... Read More

Verified
Tom Hodder

Tom Hodder

Many years ago I decided to back up my data to give my aging computer a clean start. The job went well until I went to retrieve my data and found that the drive i had purchased just for the task, brand new, had a mechanical failure and I could not access the data. The manufacturer was no help, they offered to replace the drive but i had to return it, and my data would be gone. I carried that failu... Read More

Verified
Al Wintemute

Data Recovered!

Elliott was very prompt and courteous as he regularly reached out to ensure that we were getting the service we hope for. The data was recovered and shipped out to us in a timely manner.

We are thankful to have all our picture and memories recovered.

Verified
Certified Hard Drive Recovery Company

Certified Hard Drive Recovery Company

Our people

Extraordinary data recovery engineers with decades of hands-on experience repairing damaged hard drives from the most complex scenarios.

Our process

SSAE18 SOC1, 2 and 3 Audited. Transparent procedures documenting every possible precaution is taken to preserve the confidentiality and security of our customers’ information.

Our facilities

ISO-4 Class10 certified cleanroom lab with anti-static flooring and state-of-the-art air filtration system to eliminate harmful particles which may damage sensitive hard drive components during hard drive repair

Our security

FIPS 140-2 Level 3 validated storage data return. Military grade & simple to use data encryption for recovered data.

Secure Hard Drive Recovery Process

  1. We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.

  2. Once the diagnostics are complete, and the data recovery options are clear we provide a firm no-obligation price quote.

  3. Upon approval, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed utilities to recreate file systems and partition table information.

  4. The finished product is the recovered data transferred on a brand-new secure device.

We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.

Hard Drive Failure Types

Modern hard drives are a technological marvel, containing numerous sensitive components susceptible to physical, electrical, mechanical, and logical failures.

Common problems include bad sectors, read/write head crashes or stiction, PCB failure, and drive motor and bearings issues. All these scenarios cause the hard drive to cease normal operations and require hands-on hard drive repair inside a specialized cleanroom environment.

Logical
Physical
Mechanical
  • Motor Malfunction
  • Head Crash
  • PCB failure
  • Firmware Errors

Are you experiencing any of these hard drive failure scenarios? Stop using and immediately power down the hard drive, then contact a professional data recovery company for a consultation.

Loading…
Clicking Heads
Clicking Heads
00:00:21
The clicking sound of a failing drive often indicates problems with the movement of the drive's read/write actuator.
Dead Heads
Dead Heads
00:00:14
This clicking sound is made when the actuator arm continuously resets itself because the read/write heads have failed.
Torn Heads
Torn Heads
00:00:20
This clicking and buzzing indicates damage to the HDD read/write head(s), which processes data stored on the disk platter(s).
Scratched Platter
Scratched Platter
00:00:25
This high-pitched whine usually signals scratches in the disk platter(s) that prevent read/write heads from processing stored data.
Stuck Motor
Stuck Motor
00:00:20
A buzzing or chattering sound coming from your HDD device could indicate a stuck or damaged spindle motor.
request free quote
HDD Data Recovery for Any OS and Manufacturer

HDD Data Recovery for Any OS and Manufacturer

Hard drive failure affects nearly 26% of users worldwide, and you need a data recovery company that can handle any scenario to give your data the best chance of being recovered. We have successfully performed HDD repair and subsequently recovered data from tens of thousands of hard drives with every type of OS and file system.

We are partnered with the world's most popular hard drive manufacturers. Our data recovery services will not void the manufacturer's warranty in most cases, and we can issue a letter documenting all hard drive repairs upon completion of our work.

Hard Drive Recovery Success Stories

Our mission is to provide the highest success rate technologically possible in the shortest amount of time, and we are committed to our “No Data, No Recovery Fee” Guarantee. See some of our happy customers who trusted Secure Data Recovery to get their data back.

WD Blue HDD Crash Threatens Years of Personal Images

WD Blue HDD Crash Threatens Years of Personal Images

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

WD Blue HDD mechanical failure causes data loss

WD Blue HDD mechanical failure causes data loss

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed Samsung SpinPoint HDD causes data loss

Failed Samsung SpinPoint HDD causes data loss

Successfully Restored Personal Data after Reformatting WD Black HDD

Successfully Restored Personal Data after Reformatting WD Black HDD

Frequently Asked Questions

  • Why do hard drives fail, and what can I do to prevent this from happening?

    Hard drives have several mechanical components that can wear down over time. The read/write heads, spindle and actuator assembly are particularly sensitive, and a slight offset will prevent the drive from reading data correctly. Likewise, the hard drive's electronics can fail due to an electrical event or improper operating conditions. This prevents the drive from interfacing with your computer.

    User error, virus attacks and file corruption can also cause data loss. When any of these situations occur, you need help from a professional data recovery company in order to restore access to the files on your disk.

  • What factors affect hard drive data recovery pricing?

    Dozens of factors can affect pricing. Your hard drive's brand, model and failure scenario play an especially significant role.

    Secure Data Recovery Services offers risk-free standard diagnostics for all desktop, laptop and external hard drives. During our diagnostics, our engineers perform a series of tests to analyze the extent of media damage, which allows for an accurate price quote and turnaround estimate. Contact us to set up an evaluation at one of our offices

  • How do hard drive data recovery experts restore access to my files?

    The answer varies from case to case, but our teams typically repair or replace damaged hard drive components--including the read/write heads, the actuator arm assembly and other delicate parts--in a certified Class 10 ISO 4 Cleanroom. All engineers need to work in a certified Cleanroom to prevent accidental media damage.

    Corruption can still prevent file access, particularly if the drive was operated in a failed state. Our teams then create a full copy (or "clone") of your hard drive, then run specialized software on the copy to retrieve your files. In some cases, our engineers will work directly with data on a bit or block level.

    After recovering your files in their original condition, we return your data on the return media of your choice.

  • How long does hard drive data recovery take?

    We offer several service options; our emergency service has an average case completion time of under a day. Contact our customer service team for more information.

  • Is laptop hard drive data recovery different from desktop data recovery?

    While the general process is the same, our engineers use a different set of tools to perform delicate procedures on smaller hard drives. Engineers treat physical media damage by repairing damaged components, at which point they can access your data and treat any file corruption.

    It is important to note that the physical size of a hard drive does not necessarily affect the chances of a successful recovery. We offer exceptionally high success rates for laptop drives, micro drives and other drives with a small form factor.

  • Should I use hard drive data recovery software to fix my system?

    No. While there are dozens of data recovery programs on the market, there is no way to fix physical media issues with software. You may seriously damage your hard drive by operating it after a component failure.

    If you have accidentally deleted files from a hard drive, data recovery software could potentially overwrite your data during installation. Contact a professional data recovery provider for the best results.