Certified Data Recovery Services in Burnaby, BC

Secure Data Recovery has offered expert data recovery services in Burnaby and throughout British Columbia since 2007. Our engineers have decades of experience and expertise with failed hard drives, SSDs, RAID, smartphones, and more.

Trust the data recovery service with a zero-risk process, including free quotes and a No Data, No Recovery Fee guarantee.

You can find us in Burnaby at 5172 Kingsway, a few blocks southwest of Deer Lake Park, through our partnership with MemoryExpress.

Our customers rate our services:
4.9 of 5
Read Reviews

We Helped Thousands Get Their Lost data back

We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.

Burnaby’s Leading Data Recovery Provider

Burnaby is one of British Columbia’s major hubs for technology, business, and education. With leading academic institutions like Simon Fraser University, as well as a thriving tech industry, keeping data secure is vital for many of the city’s residents.

At Secure Data Recovery, we understand how critical lost files can be for Burnaby’s enterprises, small businesses, or families.

We specialize in recovering lost data from all kinds of devices, including:

  • Hard disk drives (HDDs), solid-state drives (SSDs), and external drives
  • Laptops and desktops regardless of operating system
  • Smartphones, tablets, USB flash drives, and memory cards
  • Servers and network storage in any RAID setup

Whether you’ve lost your data due to a hardware failure, accidental deletion, or physical damage, our engineers have the tools and the expertise to safely and securely get you your files back.

Secure Data Recovery Burnaby
Address:

5172 Kingsway #160
Burnaby, BC V5H 2E8

Walk-in Hours:

Mon-Fri: 10AM-8PM

Sat: 10AM-6PM

Sun: 11AM-6PM

778-770-0026
Phone support 24/7

Our Customer Reviews

Average rating 4.9

Rating based on 175 reviews

User Rating

Mar 11, 2024
5
Star Rating
Highly Recommend

Great communication and efficient service from Secure Data Recovery. The drop off process at Memory Express Computers was smooth and the guys there were also very helpful. Jonathan Nguyen from SDR was very professional and communicative. The information I recieved from Jonathan about the recovery process put my mind at ease. The pricing was a bit of a surprise but after additional searching on my part, I understood it to be similar to other service providers and that was Terrabytes of data that I was quite sure I didn''t want to lose. Thank you for all your help!

User Rating

Feb 20, 2024
5
Star Rating
Exceptional Data Recovery Service from Secure Data

I recently encountered a nightmare scenario when my external hard drive suddenly malfunctioned, putting years'' worth of valuable data at risk. In my desperate search for a solution, I stumbled upon Secure Data, and I must say that their exceptional data recovery service exceeded all my expectations.From the moment I reached out to Secure Data, their customer service exhibited unparalleled professionalism and empathy. The representative patiently listened to my situation, explaining the potential recovery process and outlining their steps to retrieve my data. Their transparency and clear communication immediately put me at ease during a stressful time.One of the standout aspects of Secure Data''s service was its cutting-edge technology and expertise in data recovery. their skilled technicians were able to diagnose the issue and implement a customized recovery plan. The process was efficient, and I was kept informed at every stage, providing me with a sense of control and confidence in their abilities.What truly sets Secure Data apart is their commitment to data security and privacy. Throughout the recovery process, they strongly adhered to confidentiality protocols, ensuring that my sensitive information remained secure. This level of professionalism instilled trust and reinforced my belief in their dedication to customer satisfaction.Not only did Secure Data successfully recover all of my data, but they also went the extra mile by providing comprehensive guidance on data backup strategies to prevent future incidents. Their commitment to customer education sets them apart as a service provider genuinely invested in the long-term well-being of their clients.In conclusion, I cannot recommend Secure Data enough for their outstanding data recovery services. Their expertise, professionalism, and commitment to customer satisfaction make them a standout choice for anyone facing the nightmare of data loss. Secure Data turned a distressing experience into a success story, and for that, I am genuinely grateful.

User Rating

Feb 16, 2024
5
Star Rating
Awesome communication and recovery!

Hard drive failures suck and always happen to someone who hasn''t done a backup in years. I compared many sites for data recovery and am so glad I went with these guys. They totally went above and beyond to help out and actually recovered pretty much everything we thought was lost because of failed read/write heads, not just a wiped drive or deleted files. Will totally recommend to anyone with hard drive failure!

professional Data Recovery Services

Whether you are a large corporation, small business, or home user, we can help get your data back. We constantly develop new tools and techniques to help restore files across all storage devices, failure modes, file types, and operating systems.

Our staff is prepared to recover data in the event of any hardware failure or software error. Contact the experts with specialized tools and techniques and fair pricing to discuss your case and receive free diagnostics.

No Data, No Recovery Fee guarantee

We promise you complete peace of mind with our data recovery service. In the rare circumstance that we are unable to recover your data, we guarantee that you will not be charged.

Why Choose Us for Data Recovery In Burnaby, BC?

When it comes to recovering your most sensitive data, you need a provider you can trust.

Here are some of the things that set Secure Data Recovery apart from the rest:

Secure Recovery Process

Your data’s safety is our top priority. We handle your device in a Class 10 ISO 4 cleanroom to prevent further damage. We’re also fully compliant with the latest industry standards and Canadian data protection regulations, so you can rest assured that your data will always be handled securely.

Guaranteed Results

We’re fully backing our expertise with our No Data, No Recovery Fee guarantee. With our 96% recovery rate, we’re confident that we will indeed be able to recover your critical files. However, on the off-chance that we’re unable to retrieve your data, you won’t pay us a thing, giving you peace of mind throughout the recovery process.

Nationwide Recovery Experts

While our Burnaby, Vancouver, Langley, and Victoria locations serve our customers in British Columbia, our expertise extends across Canada. With multiple locations and partnerships in major cities such as Toronto, Calgary, and Edmonton, we offer data recovery services that Canadians can rely on, no matter where in the country they are. Thanks to our countrywide reach, individuals and businesses anywhere in Canada have convenient access to industry-leading professional data recovery services.

Flexible Service Options

Data loss scenarios can be devastating for individuals and businesses alike. We recognise the importance of prompt data retrieval is as crucial as reducing the operational impact data loss can cause.

Standard Service

Diagnostics within 72 hours. Turnaround between 5 and 9 business days.

Expedited Service

Diagnostics within 24 hours. Turnaround between 2 and 4 days.

Emergency Service

Immediate diagnostics. Around-the-clock service. Less than 48 hours.

In addition, we provide service options beyond our standard work in advanced labs and Class 10 ISO 4 cleanrooms. Our skilled engineers also excel in remote and on-site data recovery. We can use a network connection to restore data lost due to logical errors or bring our cutting-edge tools to you. Either way, it does not get any faster than us.

Flexible Data Recovery Services in Burnaby

When it comes to data recovery, no one understands better than us how critical time can be. Whether you’re dealing with a crashed hard drive, a corrupted RAID array, or an SSD that has suffered physical damage, we offer flexible, tailor-made service levels to meet your specific needs and deadlines.

At Secure Data Recovery, convenience is a key part of our ethos, which is why our Burnaby location offers various drop-off and pickup options. For cases where shipping or in-person visits aren’t convenient, we also offer secure remote recovery services, allowing us to recover your data without needing to physically handle your device. Note that this may not work for all cases—get in touch with us to find out if it can work for you.

No matter your timeline, we have a solution that can fit your needs.

Secure Data Recovery in Metro Vancouver

We have additional stores in Vancouver and the surrounding area:

  • Vancouver: You can find us at 1900 West Broadway, across the Granville Bridge from Downtown Vancouver.
  • Langley: Our Langley store at 20202 Fraser Highway is located in the ME Plaza.
  • Victoria: We have another location in Victoria at 2680 Blanshard Street in Unit 2 of the Blanshard Square shopping mall.

Contact Us Today for a Free Quote

When you need to recover your data, it’s crucial not to waste any time. Whether you’re dealing with a failed hard drive, an unresponsive smartphone, or a corrupted RAID array, Secure Data Recovery is here to help you. We offer a free diagnostic, and we’ll then provide you with an in-depth quote that will help you make an informed decision about your storage device.

Our Burnaby experts are ready to assist you each step of the way, answering any questions you might have, be it about whether your data is recoverable, or a price-related inquiry.

Here’s what you can expect when you get in touch with us:

  • A free diagnostic, and a No Data, No Recovery Fee guarantee
  • A clear, tailor-made quote and an estimated recovery timeline
  • Professional, commitment-free advice from our team of specialists

Don’t let data loss get in the way of your productivity. Call us 24/7 at 778-770-0026, request help, or visit our Burnaby location to start recovering your data today!