Certified Data Recovery Services in Burnaby, BC

Secure Data Recovery has offered expert data recovery services in Burnaby and throughout British Columbia since 2007. Our engineers have decades of experience and expertise with failed hard drives, SSDs, RAID, smartphones, and more.

Trust the data recovery service with a zero-risk process, including free quotes and a No Data, No Recovery Fee guarantee.

You can find us in Burnaby at 5172 Kingsway, a few blocks southwest of Deer Lake Park, through our partnership with MemoryExpress.

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778-770-0026

Our customers rate our services:

4.9 of 5

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We Helped Thousands Get Their Lost data back

We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.

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Burnaby’s Leading Data Recovery Provider

Burnaby is one of British Columbia’s major hubs for technology, business, and education. With leading academic institutions like Simon Fraser University, as well as a thriving tech industry, keeping data secure is vital for many of the city’s residents.

At Secure Data Recovery, we understand how critical lost files can be for Burnaby’s enterprises, small businesses, or families.

We specialize in recovering lost data from all kinds of devices, including:

Hard disk drives (HDDs), solid-state drives (SSDs), and external drives
Laptops and desktops regardless of operating system
Smartphones, tablets, USB flash drives, and memory cards
Servers and network storage in any RAID setup

Whether you’ve lost your data due to a hardware failure, accidental deletion, or physical damage, our engineers have the tools and the expertise to safely and securely get you your files back.

Address:

5172 Kingsway #160
Burnaby, BC V5H 2E8

Directions

Walk-in Hours:

Mon-Fri: 10AM-8PM

Sat: 10AM-6PM

Sun: 11AM-6PM

778-770-0026

Phone support 24/7

Our Customer Reviews

Average rating 4.9

Rating based on 197 reviews

Hands Open and Alive

Mar 14, 2026

Excellent support!

When a family member''s hard drive crashed, Jonathan provided us with clear communications about what steps they could take and the chance of success. In the end, he was able to recover all but two files for us, ensuring we got back important personal photos and documents. He and the team were calm, professional, and prompt in their communications and response. I hope I never have to use the service again, but if I do, these are the people I want working on my behalf. Thanks so much!

Sophie Louise

Mar 13, 2026

Thank you so much for recovering my files!!!

I dropped my personal HDD and heard the click of death. Jonathon handled my case. He was incredibly professional, helpful, and kind. The entire process was much easier than I expected. Losing precious files is very stressful, but working with this company was the opposite. Jonathon let me know every step of the way what I needed to do on my end and gave me frequent updates on how the recovery process was going, so I was consistently informed. He was always very happy to answer all of my questions and was very quick to get back to me when we were emailing (most patient person ever, I am very busy and am a nightmare to anybody who tries contacting me, so thank you again Jonathon). The shipping was fast and well packaged, the replacement hard drive is lovely (and password-protected), and most of my files were able to be entirely recovered. For the ones that weren’t, there is a folder containing the damaged files, which is awesome. I am so glad to have my files back, and it was made as painless as possible thanks to Jonathon and SecureData.

Joe F

Mar 06, 2026

Great customer experience from Scott M

Scott M. provided excellent customer service from the very beginning. His knowledge was impressive, and he took the time to clearly explain everything so I fully understood the process and my options. What really stood out was his follow-up—he made the effort to check in and ensure I had all the information I needed, which showed a genuine commitment to helping.Although I didn’t end up using his services this time, the professionalism, responsiveness, and attention he provided left a very positive impression. I wouldn’t hesitate to reach out to Scott again in the future, and I would absolutely recommend him to anyone looking for knowledgeable and reliable support.

professional Data Recovery Services

Whether you are a large corporation, small business, or home user, we can help get your data back. We constantly develop new tools and techniques to help restore files across all storage devices, failure modes, file types, and operating systems.

Hard Drive Recovery

We specialize in recovering data from hard disk drives (HDDs) with physical damage, mechanical failure, and logical errors.

Laptop Data Recovery

We have the expertise to recover data from laptops regardless of the manufacturer, storage device, or issue.

SSD Recovery

Our engineers use cutting-edge hardware and software to retrieve data from damaged or defective solid-state drives (SSDs).

Android Data Recovery

Our mobile engineers are familiar with a wide range of Android smartphones, chipsets, failure modes, and file formats.

Database Data Recovery

Our team often retrieves data from SQL, MySQL, Oracle, Exchange, and many other databases and works with custom file types.

USB Flash Drive

We can retrieve data from flash drives in cases that involve accidental deletion, file corruption, physical damage, and more.

External Drive Recovery

Our engineers have experience with external drives across all storage mediums, failure scenarios, and file systems.

Mac Data Recovery

Our Apple Certified Mac Technicians have unique knowledge and tools for all Mac models and macOS versions.

iPhone Recovery

As an Apple Authorized Service Provider, we understand how to restore data on each iPhone model and iOS release.

SD Card Recovery

Our pros know how to reverse data loss due to bent pins, file corruption, and accidental deletion on any memory card.

Desktop

We have decades of experience restoring files on desktops, workstations, and direct-attached storage with HDDs or SSDs.

Encrypted Device Recovery

We have recovered data from many encrypted devices and systems and stay up to date with modern methods and algorithms.

Our staff is prepared to recover data in the event of any hardware failure or software error. Contact the experts with specialized tools and techniques and fair pricing to discuss your case and receive free diagnostics.

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No Data, No Recovery Fee guarantee

We promise you complete peace of mind with our data recovery service. In the rare circumstance that we are unable to recover your data, we guarantee that you will not be charged.

Get a free quote

778-770-0026

Why Choose Us for Data Recovery In Burnaby, BC?

When it comes to recovering your most sensitive data, you need a provider you can trust.

Here are some of the things that set Secure Data Recovery apart from the rest:

Secure Recovery Process

Your data’s safety is our top priority. We handle your device in a Class 10 ISO 4 cleanroom to prevent further damage. We’re also fully compliant with the latest industry standards and Canadian data protection regulations, so you can rest assured that your data will always be handled securely.

Guaranteed Results

We’re fully backing our expertise with our No Data, No Recovery Fee guarantee. With our 96% recovery rate, we’re confident that we will indeed be able to recover your critical files. However, on the off-chance that we’re unable to retrieve your data, you won’t pay us a thing, giving you peace of mind throughout the recovery process.

Nationwide Recovery Experts

While our Burnaby, Vancouver, Langley, and Victoria locations serve our customers in British Columbia, our expertise extends across Canada. With multiple locations and partnerships in major cities such as Toronto, Calgary, and Edmonton, we offer data recovery services that Canadians can rely on, no matter where in the country they are. Thanks to our countrywide reach, individuals and businesses anywhere in Canada have convenient access to industry-leading professional data recovery services.

Flexible Service Options

Data loss scenarios can be devastating for individuals and businesses alike. We recognize the importance of prompt data retrieval is as crucial as reducing the operational impact data loss can cause.

Standard Service

Diagnostics within 72 hours. Turnaround between 5 and 9 business days.

Expedited Service

Diagnostics within 24 hours. Turnaround between 2 and 4 days.

Emergency Service

Immediate diagnostics. Around-the-clock service. Less than 48 hours.

In addition, we provide service options beyond our standard work in advanced labs and Class 10 ISO 4 cleanrooms. Our skilled engineers also excel in remote and on-site data recovery. We can use a network connection to restore data lost due to logical errors or bring our cutting-edge tools to you. Either way, it does not get any faster than us.

Flexible Data Recovery Services in Burnaby

When it comes to data recovery, no one understands better than us how critical time can be. Whether you’re dealing with a crashed hard drive, a corrupted RAID array, or an SSD that has suffered physical damage, we offer flexible, tailor-made service levels to meet your specific needs and deadlines.

At Secure Data Recovery, convenience is a key part of our ethos, which is why our Burnaby location offers various drop-off and pickup options. For cases where shipping or in-person visits aren’t convenient, we also offer secure remote recovery services, allowing us to recover your data without needing to physically handle your device. Note that this may not work for all cases—get in touch with us to find out if it can work for you.

No matter your timeline, we have a solution that can fit your needs.

Secure Data Recovery in Metro Vancouver

We have additional stores in Vancouver and the surrounding area:

Vancouver: You can find us at 1900 West Broadway, across the Granville Bridge from Downtown Vancouver.
Langley: Our Langley store at 20202 Fraser Highway is located in the ME Plaza.
Victoria: We have another location in Victoria at 2680 Blanshard Street in Unit 2 of the Blanshard Square shopping mall.

Contact Us Today for a Free Quote

When you need to recover your data, it’s crucial not to waste any time. Whether you’re dealing with a failed hard drive, an unresponsive smartphone, or a corrupted RAID array, Secure Data Recovery is here to help you. We offer a free diagnostic, and we’ll then provide you with an in-depth quote that will help you make an informed decision about your storage device.

Our Burnaby experts are ready to assist you each step of the way, answering any questions you might have, be it about whether your data is recoverable, or a price-related inquiry.

Here’s what you can expect when you get in touch with us:

A free diagnostic, and a No Data, No Recovery Fee guarantee
A clear, tailor-made quote and an estimated recovery timeline
Professional, commitment-free advice from our team of specialists

Don’t let data loss get in the way of your productivity. Call us 24/7 at 778-770-0026, request help, or visit our Burnaby location to start recovering your data today!

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