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BBB Accredited Company with an A+ Rating
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Better Business Bureau Worldwide Accredited Locations

Secure Data Recovery Services is accredited as a member of the Better Business Bureau, North America's most well-known consumer advocacy organization. The BBB promotes fairness in various industries by establishing guidelines for dispute resolutions and by acting as an intermediary between businesses and their customers.

Secure Data Recovery BBB

In the hard drive data recovery industry, BBB accreditation is important for several key reasons. By committing to the standards of the Bureau, data recovery providers show that they will appropriately address customer concerns in a timely manner. BBB accreditation also ensures a consistent dispute resolution program and full cooperation with the standards set by the Better Business Bureau. Finally, accreditation shows that a data recovery company has established professional standards.

Read on for a more detailed overview of BBB accreditation. If you would like to set up a free data recovery evaluation, call our customer service line today.

Reasons to Choose a BBB-Accredited Data Recovery Provider

The Better Business Bureau monitors dispute claims and determines whether or not its member businesses respond to customers in an appropriate manner. Accredited businesses need to follow the organization's guidelines in order to maintain good standing.

Some of the requirements for BBB accredited data recovery providers include:

  • Participation in the Bureau's Fair Dispute Resolution Program
  • Accurate Advertising and Promotional Practices
  • A Limited Number of Customer Complaints
  • Superior Customer Service Practices

To recover lost files from hard drives, data recovery companies need to repair sensitive internal device components. When handled improperly, this process can cause significant media damage, and we invest in state-of-the-art technology to protect our clients' devices as a part of our commitment to fair standards. Secure Data Recovery Services was the first company in the industry with a certified Class 10 ISO 4 Cleanroom, an optimized environment that prevents harmful contamination from affecting repairs. Our engineers also use next-generation security protocols when handling recovered files.

Customer service is one of the cornerstones of our business. Our highly rated team provides a complete resource for our clients throughout the process, providing frequent updates and guidance when necessary. Whether you need RAID repair, hard drive data recovery, data tape repair or any other professional service, we use the same committed approach to provide the fastest possible turnaround and the highest possible customer satisfaction rates. Additionally, we offer free diagnostics to provide full pricing information before our service begins.

Superior Customer Service and High Success Rates

By choosing a BBB accredited service provider, you protect yourself from lengthy disputes and other unexpected scenarios. This is particularly important when you need highly specialized services such as data recovery, and Secure Data Recovery Services always takes timely steps to resolve customer issues.

Our friendly, qualified support staff is available around the clock via our 24/7 toll-free line. Our clients also benefit from our industry-leading 96 percent data recovery success rate and our risk-free standard media diagnostics, which are available through all of our Canada offices.

Other reasons to choose Secure Data Recovery Services:

  • Support for All Types of Digital Devices
  • Extensive Turnaround Options and 24/7/365 Same-Day Service
  • Award-Winning Options for RAID and Hard Drive Data Recovery
  • Knowledgeable Customer Service Team and Experienced Engineers
  • Better Security Credentials Than Any Other Provider

We take pride in our position as a BBB accredited business. Secure Data Recovery Services provides the best available options for professional media repair and file recovery, and by treating our customers with courtesy and respect, we have built an exceptional reputation in our industry. Call us today at 1-800-705-3701 to speak with our support team or for more information.

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