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Mission Statement
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Our Mission Statement

Secure Data Recovery Services offers an array of data loss solutions for Canada, and by committing to strong business ethics and exceptional security practices, we have built a strong reputation among our clients and competitors. Our business started in California, expanding from a single office to a network of locations spread across North America. Since our inception, we have taken an ethical approach when serving our clients, and each of our employees shares our commitment to quality.

Mission Statement

We are proud to provide an efficient set of data loss solutions for computer users throughout Canada.

We credit our success to our honest approach. By providing accurate price quotes and a no recovery, no service fee guarantee, we give our clients a dependable resource. We also invest in new technologies in order to maintain outstanding success rates for hard drives, RAID arrays, solid-state drives and various other digital devices. As the first data recovery provider to establish a certified Class 10 ISO 4 Cleanroom, we continue to innovate in our industry, and our research department is fundamental to our business.

Reliable Pricing and Superior Security from an Industry Leader

Data loss affects each of our customers differently, and we understand the stress and confusion that often accompanies media failures. Our objective is to provide a hassle-free service with superior turnaround options and reliable security in order to provide our clients with peace of mind.

We pledge to follow appropriate security protocols when handling every case. By regularly updating our procedures and controls, we have established a position as the industry's foremost security experts, and we maintain an up-to-date SSAE 16 Type II SOC-1 certification for the benefit of our customers. We also hold a number of additional credentials, and our website will always provide easy access to our attestation and audit reports.

We also believe in exceptional customer service. Our support team is available 24/7/365 to explain case options, set up new media evaluations and answer questions. We guarantee that we will make every possible effort to address your concerns in a timely and case-appropriate fashion. Secure Data Recovery Services is a member of the Better Business Bureau, and we use a fair, consistent procedure for dispute resolution.

At Secure Data Recovery Services, we treat every customer with respect, providing transparent access to important case information. We never use techniques that could put sensitive media at risk, and when you use our services, you can depend on our reliable turnaround times and excellent security. Whether you need to access a single hard drive or an enterprise-level RAID system, we give you a simple and stress-free set of options through our Canada service locations.

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