I was afraid to use this type of service for confidentiality reasons, but a client of mine really needed to have her very important corporate data restored. I''m glad I found Secure Data Recovery. Jonathan was extremely professional and was very helpful and took time to explain the different options and plans. Then the data identified as recoverable was beyond expectations. Jonathan''s follow-ups were extremely thorough and prompt. I could not ask for more. I''m sure the lab tech are as amazing as the service I received from Jonathan. It''s not a cheap service, but you know what you pay for. Not only it''s fast (in communications but also shipping), but most importantly. it''s secure which is very important with sensitive data. Also, they''re shipping back the data with an encrypted drive. I will not hesitate to contact Secure Data Recovey if I need to recover files from bad hard drive.

Fast, efficient, courteous. I was nervous about losing data but SDR came through.

Timothy Rutan and his team at Secure Data Recovery are phenomenal at what they do, and I am forever grateful for what they''ve given back to me and my family. They rescued countless precious, priceless family memories that we thought were lost forever when no one else I contacted was willing to even look at the hard drive containing them. We cannot express our gratitude to them enough. The service Timothy and Secure Data Recovery provided was first rate and impeccable from the moment I called to the moment I received all of our files on a new hard drive they provided and shipped to me. I would absolutely recommend them to anyone who desperately needs data recovered from a damaged, encrypted or malfunctioned piece of hardware. Five stars is not enough, they deserve ten.

I was shopping around for HD data recovery services after my 4 TB HD died on me without warning. After hearing great things about Secure Data Recovery, I decided to give them a shot. I'm very pleased to say that most of my data was recovered and I had a great experience dealing with Chris McMacken who offered great customer service and an extremely fast responsive time.

My computer failed and the incompetent data person I had hired had not enabled the appropriate backup. Secure Data retrieved my files and offered great service. Frederick Wright was the person who handled my case and he was professional and responsive. I recommend this service.

I must admit that I didnÔøΩt hold much hope for the data on the hard drive. I had just verified with the user that it was OK to format the drive and erase all the data to install a new operating system. Immediately after clicking on the ÔøΩcontinueÔøΩ button, the user yelled that she was missing a bunch of pictures.I clicked on the ÔøΩcancelÔøΩ button, and stopped the format process.My research indicated that ÔøΩSecure Data Recovery ServicesÔøΩ was a reputable data recovery firm.I dropped off the HD at the local depot and started to worry.A day later one of their support people emailed me with some questions, made no promises, and said he would get back to me.A few days later he emailed me a few more questions, and indicated that they could retrieve some files but not the file names. I authorized the ÔøΩrawÔøΩ recovery process. The user would have to look at the files and then rename them from a ÔøΩnumber.extÔøΩ format to ÔøΩname.extÔøΩ. Apparently the ÔøΩrawÔøΩ recovery process included the correct extension name.Several days later I got an email indicating that the recovery had been completed and they would ship me the recovered data. Several days after that I received a package via courier. I took a solid state hard drive (already equipped with a USB cable) out of the box and plugged it into a computer.As near as I could make out they managed to recover everything. All the user has to do now is read the files and rename them.Thank you, Secure Data Recovery Services, you turned a bad experience into a much better experience.