It was my first time hearing about a data recovery service. I heard if you let someone try to do it, you may lose your data all together - so it was best to leave it to a company specializing in this area. It was my only option to retrieve years of family photos and documents and glad I made the right decision. From my first interaction with Jonathan Nguyen, I felt that my memories were in good hands. The response time was quick and I always knew what was happening with my online account and Jonathan''s updates. Thank you Jonathan for your professional manner and understanding that it was extremely personal and important to me to get this data back.

My hard drive that had all the personal photos I''ve ever taken in the last 20 years failed, but the folks at Secure Data were able to recover all my files and quickly as well. Jonathan was very accommodating and was in frequent contact with me throughout every step. This was my first experience with a data recovery company and I think they were great!

I really enjoyed working with Secure Data Recovery, and Jonathan in particular. This was our second time needing help with a drive recovery problem, and they made it quick and painless. We found no added bells and whistles to the bill, so they''re also a really good deal in that way.

I had a great experience with this data recovery company. From the start, they were incredibly kind, professional, and patient. The consultation and diagnosis process was thorough, and they took the time to explain everything clearly. I really appreciated the detailed information they provided, which helped me understand my options and feel confident in their expertise. Highly recommend their services for anyone in need of reliable and honest data recovery support.

james guzman and the rest of the team really helped me out with my damaged hard drive. they did a great job retriving most of the information and was very timely. would work with them again many times over. ask for James when you do. he''s one of the good ones

I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.