james guzman and the rest of the team really helped me out with my damaged hard drive. they did a great job retriving most of the information and was very timely. would work with them again many times over. ask for James when you do. he''s one of the good ones

I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.

I honestly can’t thank Secure Data Recovery enough. I came to them with a failed drive that had years’ worth of priceless family home videos—memories I thought were gone for good. They handled everything with professionalism, honesty, and care from day one.They explained the recovery process clearly, kept me updated without me having to chase them, and most importantly—they recovered everything. These weren’t just files; they were irreplaceable moments from my family’s life. I’m beyond relieved and truly grateful.They also gave me a generous discount, which made a big difference. But more than anything, I felt I could completely trust them. My data was treated with care and respect the entire time.If you’re in a situation where your data really matters, I can say with full confidence that you’re in good hands with Secure Data Recovery. They’re the real deal, and I wouldn’t hesitate to recommend them to anyone.

I was shopping around for HD data recovery services after my 4 TB HD died on me without warning. After hearing great things about Secure Data Recovery, I decided to give them a shot. I'm very pleased to say that most of my data was recovered and I had a great experience dealing with Chris McMacken who offered great customer service and an extremely fast responsive time.

My computer failed and the incompetent data person I had hired had not enabled the appropriate backup. Secure Data retrieved my files and offered great service. Frederick Wright was the person who handled my case and he was professional and responsive. I recommend this service.

I must admit that I didnÔøΩt hold much hope for the data on the hard drive. I had just verified with the user that it was OK to format the drive and erase all the data to install a new operating system. Immediately after clicking on the ÔøΩcontinueÔøΩ button, the user yelled that she was missing a bunch of pictures.I clicked on the ÔøΩcancelÔøΩ button, and stopped the format process.My research indicated that ÔøΩSecure Data Recovery ServicesÔøΩ was a reputable data recovery firm.I dropped off the HD at the local depot and started to worry.A day later one of their support people emailed me with some questions, made no promises, and said he would get back to me.A few days later he emailed me a few more questions, and indicated that they could retrieve some files but not the file names. I authorized the ÔøΩrawÔøΩ recovery process. The user would have to look at the files and then rename them from a ÔøΩnumber.extÔøΩ format to ÔøΩname.extÔøΩ. Apparently the ÔøΩrawÔøΩ recovery process included the correct extension name.Several days later I got an email indicating that the recovery had been completed and they would ship me the recovered data. Several days after that I received a package via courier. I took a solid state hard drive (already equipped with a USB cable) out of the box and plugged it into a computer.As near as I could make out they managed to recover everything. All the user has to do now is read the files and rename them.Thank you, Secure Data Recovery Services, you turned a bad experience into a much better experience.