Great communication and efficient service from Secure Data Recovery. The drop off process at Memory Express Computers was smooth and the guys there were also very helpful. Jonathan Nguyen from SDR was very professional and communicative. The information I recieved from Jonathan about the recovery process put my mind at ease. The pricing was a bit of a surprise but after additional searching on my part, I understood it to be similar to other service providers and that was Terrabytes of data that I was quite sure I didn''t want to lose. Thank you for all your help!

I recently encountered a nightmare scenario when my external hard drive suddenly malfunctioned, putting years'' worth of valuable data at risk. In my desperate search for a solution, I stumbled upon Secure Data, and I must say that their exceptional data recovery service exceeded all my expectations.From the moment I reached out to Secure Data, their customer service exhibited unparalleled professionalism and empathy. The representative patiently listened to my situation, explaining the potential recovery process and outlining their steps to retrieve my data. Their transparency and clear communication immediately put me at ease during a stressful time.One of the standout aspects of Secure Data''s service was its cutting-edge technology and expertise in data recovery. their skilled technicians were able to diagnose the issue and implement a customized recovery plan. The process was efficient, and I was kept informed at every stage, providing me with a sense of control and confidence in their abilities.What truly sets Secure Data apart is their commitment to data security and privacy. Throughout the recovery process, they strongly adhered to confidentiality protocols, ensuring that my sensitive information remained secure. This level of professionalism instilled trust and reinforced my belief in their dedication to customer satisfaction.Not only did Secure Data successfully recover all of my data, but they also went the extra mile by providing comprehensive guidance on data backup strategies to prevent future incidents. Their commitment to customer education sets them apart as a service provider genuinely invested in the long-term well-being of their clients.In conclusion, I cannot recommend Secure Data enough for their outstanding data recovery services. Their expertise, professionalism, and commitment to customer satisfaction make them a standout choice for anyone facing the nightmare of data loss. Secure Data turned a distressing experience into a success story, and for that, I am genuinely grateful.

Hard drive failures suck and always happen to someone who hasn''t done a backup in years. I compared many sites for data recovery and am so glad I went with these guys. They totally went above and beyond to help out and actually recovered pretty much everything we thought was lost because of failed read/write heads, not just a wiped drive or deleted files. Will totally recommend to anyone with hard drive failure!

Painful and costly lesson to have our external hard drive fry but I am so grateful for technology that allowed us to have our files restored. Thank you to Secure Data Recovery, specifically Chris McMacken, who handled our problem with great professional care. Kendi Chase

My laptop fell and damaged the hard drive. Stupid me hadn't done an external back up and had 7 years worth of book keeping files on my computer for my boyfriend's company. Called Secure Data Recovery to see if they could help me recover the data. Alec Sakenes was the customer service person that took my call. He helped me through the process from start to end. He was very responsive and patient with me, as I am not very computer tech savvy. Secure Data Recovery was very quick in their turn around time from the day I first placed my call to completing the recovery. It was a successful recovery and they have saved me years of work. It wasn't cheap, however I have learned my lesson about making sure to make proper external back ups. If you want great customer service ask to deal with Alec Sakenes!! Thank you to the entire team at Secure Data Recovery for helping me at a time of extreme stress.

I had a wonderful experience with Secure Data Recovery, being a first timer with a hard drive issue. I wasn't sure what to do and what the process is like. Secure Data Recovery had a dedicated account representative: Rob Anderson walked me though everything I need to know about the process from sending the hard drive, recovery process, cost and payment. they had a great customer service, I've had ever experience. They treat everyone right, with respect and have the IT knowledge backup my hard drive data. I would recommend this company to any for wanting to recover data for the first time.