I had a sudden issue with accessing my hard drive and after trying some basic troubleshooting myself, I needed to get some expert help to access my important data. After finding Secure Data online, I was able to drop off my hard drive (on a public holiday) and they diagnosed the issue within a day. Whilst the price of recovery seemed high, Daniel was great to work with and extremely responsive to my questions. He was very communicative and helped me find a solution that I was happy with. 100% of my data was recovered and a new hard drive was provided back to me well ahead of schedule. I would recommend Secure Data for any important data recovery services. Thanks again for your help!

Was really pleased with the successful recovery of my data off of a physically damaged hard drive (it fell) that was not longer operating or capable of being opened. With recovery at 99.85%, they were able to extract everything that was not affected by the physical damage. Excellent work and very cooperative dealing with my questions and travel plans.

I had a great experience with this data recovery company. From the start, they were incredibly kind, professional, and patient. The consultation and diagnosis process was thorough, and they took the time to explain everything clearly. I really appreciated the detailed information they provided, which helped me understand my options and feel confident in their expertise. Highly recommend their services for anyone in need of reliable and honest data recovery support.

I was shopping around for HD data recovery services after my 4 TB HD died on me without warning. After hearing great things about Secure Data Recovery, I decided to give them a shot. I'm very pleased to say that most of my data was recovered and I had a great experience dealing with Chris McMacken who offered great customer service and an extremely fast responsive time.

My computer failed and the incompetent data person I had hired had not enabled the appropriate backup. Secure Data retrieved my files and offered great service. Frederick Wright was the person who handled my case and he was professional and responsive. I recommend this service.

I must admit that I didnÔøΩt hold much hope for the data on the hard drive. I had just verified with the user that it was OK to format the drive and erase all the data to install a new operating system. Immediately after clicking on the ÔøΩcontinueÔøΩ button, the user yelled that she was missing a bunch of pictures.I clicked on the ÔøΩcancelÔøΩ button, and stopped the format process.My research indicated that ÔøΩSecure Data Recovery ServicesÔøΩ was a reputable data recovery firm.I dropped off the HD at the local depot and started to worry.A day later one of their support people emailed me with some questions, made no promises, and said he would get back to me.A few days later he emailed me a few more questions, and indicated that they could retrieve some files but not the file names. I authorized the ÔøΩrawÔøΩ recovery process. The user would have to look at the files and then rename them from a ÔøΩnumber.extÔøΩ format to ÔøΩname.extÔøΩ. Apparently the ÔøΩrawÔøΩ recovery process included the correct extension name.Several days later I got an email indicating that the recovery had been completed and they would ship me the recovered data. Several days after that I received a package via courier. I took a solid state hard drive (already equipped with a USB cable) out of the box and plugged it into a computer.As near as I could make out they managed to recover everything. All the user has to do now is read the files and rename them.Thank you, Secure Data Recovery Services, you turned a bad experience into a much better experience.