We sent our dead phone to Secure Data Recovery and they made it easy and convenient to recover our phone data. We were treated respectfully and efficiently. We will be happy to use their services if we are in need of data recovery in the future!

Jake''s customer service is incredible. The data recovery was nice to have, of course, but Jake shepherded me through the process deftly. He was prompt with responses, and provided information along the way so I knew what was happening and when. Not once did it feel like I was sending an email into the ether. I would 100% use secure data recovery again.

One third of our city was flooded in April of 2019 when the dike gave way. We lost everything that was in our basement. That included my laptop with hundreds and hundreds of pictures, videos etc.It is hard enough to lose so many belongings, but the laptop contained so many memories that cannot be replaced.I contacted Secure Data Recovery to see if they could save those memories. Jake was great the way he explained how the whole process worked and the way he worked with me to arrange for a recovery that was exactly what I needed and could afford.I have to give a great big thanks to Jack and the team for recovering my hard drive and returning all those great memories!

I lost all data from my my laptop. I called Scott and he led me through the process of recovery. He started a case number and took my SSD to a drop off in Victoria. 3-4 business days later I got the report from the diagnosis... not good, all data was formatted off the drive.Scott told me to be wary of unscrupulous companies offering hope for a fee. Good advice.Thanks to Scott for his help with this.Regards, Dan Twizell

After encountering a sudden and unexpected hard drive failure, I entrusted my hard drive to Jonathan N. and his team, hoping with all my heart that my data could be restored. After what felt like an eternity, but in reality was a little over 2 months time, I now have the restored data back in hand. Although pricey for someone on a limited budget, having irreplaceable files back on my desk, has allowed me to move forward with many projects that were on hold the past two months. Waiting was stressful but being able to check in with Jonathan for updates, was helpful, and I felt he was supportive (and understanding!) of my situation. I highly recommend Secure Data for any retrieval issues you might need. I hope to never need their services in the future, but if I do, I know who to call!

Although Secure Data was unable to recover data off my hard drive Scott McMacken provided great customer service and support, was thorough and knowledgeable and responded quickly. Would use Secure Data again.