After searching for hours, this is the only service that allowed the recovery of the data contained in a corrupted password-protected Excel XLSX file. Despite having the password, no one else was able to recover a single cell. We had to contact them because for some reason, the online version recovered only 1 out of 2 sheets, while the software version worked fine (the bug is probably already fixed by now). They quickly replied and offered to correctly recover the file at no extra charge and they did that very fast as well! I am fully satisfied with their service and intend to do business again with them whenever needed!

Thanks to Mitch Moore and his team we were able to fully recover two old LTO tapes. The the very efficient client portal streamlined all of the steps through the process.

When I realized that the laptop and my external hard drive were broken and that every single place I visited gave me a negative answer, I was desperate because the files represent my whole life. I visited SDR in Eaton and immediately I call customer service. Jeff responded my call and guided quickly me through the whole process of recovery. He had always all the information I needed and tried always to give me the best option for cost.I was over stressed and he was always calm and secure that all my requests were addressed. I would like to recommend him. He will make sure that you get all the responses and information you need, transferring confidence in such stressful moment.Thanks for that.

My wife and I had a failed external hard drive containing several family photos and movies. We were not sure if we were getting them back. Kyle and the technical team at Secure Data Recovery were very reassuring and very pleasant to work with. The technical team was able to recover 100% of our data and send it back to us on transfer media. Excellent service. Thank you again to all the staff at Secure Data Recovery that made this happen for us.

Best buy told me my hard drive, backed up with 10 years of 1080 and 4k .mp4 footage, was completely cooked and no data was retrievable (to which this took >4 months to tell me). As a last resort, I submitted an email form request on Secure Data''s site and within an hour James Guzman emailed me back. We hopped on a call, chatted about the hard drive and by the end of the week i had delivered it for the diagnostic test. Within days, they were able to diagnose the hard drive issue, provide me a quote and estimated wait time to receive my data. James and his team were in contact the entire time during the process and were incredibly helpful. They ended up saving 87% of my data and i can''t thank them enough, seeing as I expected to lose it all as per Best Buy. Definitely recommend Secure Data for any data recovery needs!

Secure Data Recovery Services & Daniel helped me so much - I thought my drive was toast but they were able to recover the data in about a week and put it on my new hard drive. Life saver!!