After searching for hours, this is the only service that allowed the recovery of the data contained in a corrupted password-protected Excel XLSX file. Despite having the password, no one else was able to recover a single cell. We had to contact them because for some reason, the online version recovered only 1 out of 2 sheets, while the software version worked fine (the bug is probably already fixed by now). They quickly replied and offered to correctly recover the file at no extra charge and they did that very fast as well! I am fully satisfied with their service and intend to do business again with them whenever needed!

Thanks to Mitch Moore and his team we were able to fully recover two old LTO tapes. The the very efficient client portal streamlined all of the steps through the process.

When I realized that the laptop and my external hard drive were broken and that every single place I visited gave me a negative answer, I was desperate because the files represent my whole life. I visited SDR in Eaton and immediately I call customer service. Jeff responded my call and guided quickly me through the whole process of recovery. He had always all the information I needed and tried always to give me the best option for cost.I was over stressed and he was always calm and secure that all my requests were addressed. I would like to recommend him. He will make sure that you get all the responses and information you need, transferring confidence in such stressful moment.Thanks for that.

I had a great experience with this data recovery company. From the start, they were incredibly kind, professional, and patient. The consultation and diagnosis process was thorough, and they took the time to explain everything clearly. I really appreciated the detailed information they provided, which helped me understand my options and feel confident in their expertise. Highly recommend their services for anyone in need of reliable and honest data recovery support.

james guzman and the rest of the team really helped me out with my damaged hard drive. they did a great job retriving most of the information and was very timely. would work with them again many times over. ask for James when you do. he''s one of the good ones

I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.