The WD 1TB external hard drive that I was using to store my photos failed recently. I was faced with the daunting prospect of locating, organizing and re-editing a few thousand photos from SD cards and other storage devices. I contacted WD and they recommended Secure Data Recovery, among others. I chose SDR and their service has been excellent. I got all my data back - what a relief! Anna Kazakovtseva was very helpful, throughout the process with timely and informative communication. I hope this sort of thing never happens again, but if it does I know who to ask for help. Thanks Anna and SDR!

I contacted Secure Data Recovery to recover our Director of Finance''s data from his laptop. From the very first contact Alex was very helpful. Response time was spot on.I highly recommend SDR and if I ever need data recovery again they will be the first place I contact.Thanks you very much for your professionalism.Pete JessupIT Manager McCloskey International Limited

Though we ended up not proceeding with the backup for now, the support and attention from Scott was absolutely awesome and I would readily and happily recommend any friends or colleagues to Secure Data Recovery for their needs.I was explained every part of the process clearly, responses were prompt and helpful, and multiple options were presented. I didn''t feel pressured and, if the company chose to move forward, would have been happy to keep working with them.Thanks again Scott, all the best to you and the team.

I must admit that I didnÔøΩt hold much hope for the data on the hard drive. I had just verified with the user that it was OK to format the drive and erase all the data to install a new operating system. Immediately after clicking on the ÔøΩcontinueÔøΩ button, the user yelled that she was missing a bunch of pictures.I clicked on the ÔøΩcancelÔøΩ button, and stopped the format process.My research indicated that ÔøΩSecure Data Recovery ServicesÔøΩ was a reputable data recovery firm.I dropped off the HD at the local depot and started to worry.A day later one of their support people emailed me with some questions, made no promises, and said he would get back to me.A few days later he emailed me a few more questions, and indicated that they could retrieve some files but not the file names. I authorized the ÔøΩrawÔøΩ recovery process. The user would have to look at the files and then rename them from a ÔøΩnumber.extÔøΩ format to ÔøΩname.extÔøΩ. Apparently the ÔøΩrawÔøΩ recovery process included the correct extension name.Several days later I got an email indicating that the recovery had been completed and they would ship me the recovered data. Several days after that I received a package via courier. I took a solid state hard drive (already equipped with a USB cable) out of the box and plugged it into a computer.As near as I could make out they managed to recover everything. All the user has to do now is read the files and rename them.Thank you, Secure Data Recovery Services, you turned a bad experience into a much better experience.

True professionalism is evident in every step of the process with secure data. Many thanks to Mitchell for his services. I'll be sure to recommend this business whenever the chance arises.

While I wish the cost of service were lower, I am very happy that this company was able to get all of my files recovered from my compromised phone. Great communication as well.