I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.

I honestly can’t thank Secure Data Recovery enough. I came to them with a failed drive that had years’ worth of priceless family home videos—memories I thought were gone for good. They handled everything with professionalism, honesty, and care from day one.They explained the recovery process clearly, kept me updated without me having to chase them, and most importantly—they recovered everything. These weren’t just files; they were irreplaceable moments from my family’s life. I’m beyond relieved and truly grateful.They also gave me a generous discount, which made a big difference. But more than anything, I felt I could completely trust them. My data was treated with care and respect the entire time.If you’re in a situation where your data really matters, I can say with full confidence that you’re in good hands with Secure Data Recovery. They’re the real deal, and I wouldn’t hesitate to recommend them to anyone.

Secure Data was great, they were able to recover almost all the data from my crashed drive. They were professional, good communicators and reasonable to work with.

Secure Data Recovery is an excellent service provider. What I like about them: 1) speedy recovery of 100% of my data,2) excellent customer service,3) honest, upfront service (no hidden costs)4) excellent communication and quick to respond,5) professional I recommend Secure Data Recovery to everyone!

Working with Jonathan from Secure Data was truly a breeze. I was stressed about recovering precious family photos while also being uniquely busy with life, but he helped me through every step of the way! The compassion, precision, and professionalism was unparalleled. I got my photos back quickly, and even when I worried that the most important photos may not be there, they checked to ensure that they were! When something like this goes wrong and you want to be safe and ensure the data is recovered, there really isn''t a better group to go with. Especially after their kindness and patience, I cannot recommend them enough! I am so grateful!

I had a really good experience with Secure Data Recovery. Jonathan Nguyen is an awesome customer service representative. He communicated every detail throughout the process. They offered me a great deal and recovered 100% of my data that are very important to me. If you are looking to recover your lost data, there is no better option than choosing Secure Data Recovery. I would recommend them 100%.