james guzman and the rest of the team really helped me out with my damaged hard drive. they did a great job retriving most of the information and was very timely. would work with them again many times over. ask for James when you do. he''s one of the good ones

I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.

I honestly can’t thank Secure Data Recovery enough. I came to them with a failed drive that had years’ worth of priceless family home videos—memories I thought were gone for good. They handled everything with professionalism, honesty, and care from day one.They explained the recovery process clearly, kept me updated without me having to chase them, and most importantly—they recovered everything. These weren’t just files; they were irreplaceable moments from my family’s life. I’m beyond relieved and truly grateful.They also gave me a generous discount, which made a big difference. But more than anything, I felt I could completely trust them. My data was treated with care and respect the entire time.If you’re in a situation where your data really matters, I can say with full confidence that you’re in good hands with Secure Data Recovery. They’re the real deal, and I wouldn’t hesitate to recommend them to anyone.

My hard drive that had all the personal photos I''ve ever taken in the last 20 years failed, but the folks at Secure Data were able to recover all my files and quickly as well. Jonathan was very accommodating and was in frequent contact with me throughout every step. This was my first experience with a data recovery company and I think they were great!

I really enjoyed working with Secure Data Recovery, and Jonathan in particular. This was our second time needing help with a drive recovery problem, and they made it quick and painless. We found no added bells and whistles to the bill, so they''re also a really good deal in that way.

Soon after purchasing a new computer our hard drive failed and we hadn''t backed up our data. We had thousands of photos, documents and music that we didn''t want to lose and Memory Express recommended we contact Secure Data Recovery, who they have a partnership with.The service we received from our account representative Jonathan Nguyen was outstanding - he kept in constant contact with us, quickly answered any questions we had and we were so pleased to have our data recovered and back in our hands within a week of Secure Data Recovery receiving our failed hard drive.