james guzman and the rest of the team really helped me out with my damaged hard drive. they did a great job retriving most of the information and was very timely. would work with them again many times over. ask for James when you do. he''s one of the good ones

I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.

I honestly can’t thank Secure Data Recovery enough. I came to them with a failed drive that had years’ worth of priceless family home videos—memories I thought were gone for good. They handled everything with professionalism, honesty, and care from day one.They explained the recovery process clearly, kept me updated without me having to chase them, and most importantly—they recovered everything. These weren’t just files; they were irreplaceable moments from my family’s life. I’m beyond relieved and truly grateful.They also gave me a generous discount, which made a big difference. But more than anything, I felt I could completely trust them. My data was treated with care and respect the entire time.If you’re in a situation where your data really matters, I can say with full confidence that you’re in good hands with Secure Data Recovery. They’re the real deal, and I wouldn’t hesitate to recommend them to anyone.

Secure Data Recovery were fantastic. with the help of their excellent and responsive agent Jason, the company recovered the data from an old damaged hard drive I''ve had for over 10 years. The drive my old family PC was fully recovered by technicians, despite it being even more damaged than I thought.I would recommend them for any service in recovering lost data.

I recently had a 1.5 TB HDD die unexpectedly. It had a lot of data stored on it. Fortunately, Secure Data Recovery was able to discover the issues (combination of mechanical failure preventing normal reading of the drive, and some minor corruption likely caused by a recent power outage just before it died) and assured me it was something they could fix. The initial cost estimate was, unfortunately, rather high for me at the time. However, they were willing to negotiate a lower price in exchange for lowering it''s priority (so instead of 3-5 day turnaround, I was expecting a few weeks). To my surprise, the very next day I got an email saying they have it ready for me!Absolutely amazing! Thank you so very much!

Thank you to account rep Jonathan Nguyen for his timely communication and excellent service. When our hard drive suddenly and catastrophically failed with only 11% of data packets readable, we feared the worst for our hundreds of digital photos of our (now adult) children and now - departed grandparents.. While I donÔøΩt have the new drive in hand yet (hopefully within the next couple of days) apparently they were able to recover over 99% of the data. At this point, i can recommend their quick turnaround and timely communication with us. THanks Jonathan!