I had a sudden issue with accessing my hard drive and after trying some basic troubleshooting myself, I needed to get some expert help to access my important data. After finding Secure Data online, I was able to drop off my hard drive (on a public holiday) and they diagnosed the issue within a day. Whilst the price of recovery seemed high, Daniel was great to work with and extremely responsive to my questions. He was very communicative and helped me find a solution that I was happy with. 100% of my data was recovered and a new hard drive was provided back to me well ahead of schedule. I would recommend Secure Data for any important data recovery services. Thanks again for your help!

Was really pleased with the successful recovery of my data off of a physically damaged hard drive (it fell) that was not longer operating or capable of being opened. With recovery at 99.85%, they were able to extract everything that was not affected by the physical damage. Excellent work and very cooperative dealing with my questions and travel plans.

I had a great experience with this data recovery company. From the start, they were incredibly kind, professional, and patient. The consultation and diagnosis process was thorough, and they took the time to explain everything clearly. I really appreciated the detailed information they provided, which helped me understand my options and feel confident in their expertise. Highly recommend their services for anyone in need of reliable and honest data recovery support.

Great communication and efficient service from Secure Data Recovery. The drop off process at Memory Express Computers was smooth and the guys there were also very helpful. Jonathan Nguyen from SDR was very professional and communicative. The information I recieved from Jonathan about the recovery process put my mind at ease. The pricing was a bit of a surprise but after additional searching on my part, I understood it to be similar to other service providers and that was Terrabytes of data that I was quite sure I didn''t want to lose. Thank you for all your help!

I recently encountered a nightmare scenario when my external hard drive suddenly malfunctioned, putting years'' worth of valuable data at risk. In my desperate search for a solution, I stumbled upon Secure Data, and I must say that their exceptional data recovery service exceeded all my expectations.From the moment I reached out to Secure Data, their customer service exhibited unparalleled professionalism and empathy. The representative patiently listened to my situation, explaining the potential recovery process and outlining their steps to retrieve my data. Their transparency and clear communication immediately put me at ease during a stressful time.One of the standout aspects of Secure Data''s service was its cutting-edge technology and expertise in data recovery. their skilled technicians were able to diagnose the issue and implement a customized recovery plan. The process was efficient, and I was kept informed at every stage, providing me with a sense of control and confidence in their abilities.What truly sets Secure Data apart is their commitment to data security and privacy. Throughout the recovery process, they strongly adhered to confidentiality protocols, ensuring that my sensitive information remained secure. This level of professionalism instilled trust and reinforced my belief in their dedication to customer satisfaction.Not only did Secure Data successfully recover all of my data, but they also went the extra mile by providing comprehensive guidance on data backup strategies to prevent future incidents. Their commitment to customer education sets them apart as a service provider genuinely invested in the long-term well-being of their clients.In conclusion, I cannot recommend Secure Data enough for their outstanding data recovery services. Their expertise, professionalism, and commitment to customer satisfaction make them a standout choice for anyone facing the nightmare of data loss. Secure Data turned a distressing experience into a success story, and for that, I am genuinely grateful.

Hard drive failures suck and always happen to someone who hasn''t done a backup in years. I compared many sites for data recovery and am so glad I went with these guys. They totally went above and beyond to help out and actually recovered pretty much everything we thought was lost because of failed read/write heads, not just a wiped drive or deleted files. Will totally recommend to anyone with hard drive failure!