Had the misfortune of a hard drive failure, and of course some very important phots were on the drive. Worked with Jonathan to get the level of service figured out. Jonathan was very understanding and was able to provide quick solutions. The recovery was completed sooner then expected. Would highly recommend Secure Data Recovery Service.Thanks again for the outstanding service.

The team at Secure data recovery was able to successfully recover files from my damaged WD hard drive. The team diagnosed the issues as corrupted service area modules, requiring manual work to address. Communication with the data recovery specialist was frequent, clear, and he took time to go over my questions and concerns. I did have sticker shock at the price quoted to complete the work. When I dropped off the hard drive at the retail location to be shipped to the lab, the associate estimated the cost to be around $500. The quote I received from Secure Data Recovery was over $2,000! Because I wasn''t in a rush for the files, they were able to bring the price down, however, their prices are quoted in USD even though the work to my hard drive was being done in Toronto. Overall, customer service was excellent!

I had a external hard drive that was no longer recognized by any computer. It contained all pictures and videos from the kids from when they were born - priceless. Jonathon''s response was prompt and extremely helpful. All data was fully recovered with a very quick turnaround. Those memories are not lost! Thank you!

I was afraid to use this type of service for confidentiality reasons, but a client of mine really needed to have her very important corporate data restored. I''m glad I found Secure Data Recovery. Jonathan was extremely professional and was very helpful and took time to explain the different options and plans. Then the data identified as recoverable was beyond expectations. Jonathan''s follow-ups were extremely thorough and prompt. I could not ask for more. I''m sure the lab tech are as amazing as the service I received from Jonathan. It''s not a cheap service, but you know what you pay for. Not only it''s fast (in communications but also shipping), but most importantly. it''s secure which is very important with sensitive data. Also, they''re shipping back the data with an encrypted drive. I will not hesitate to contact Secure Data Recovey if I need to recover files from bad hard drive.

Fast, efficient, courteous. I was nervous about losing data but SDR came through.

Timothy Rutan and his team at Secure Data Recovery are phenomenal at what they do, and I am forever grateful for what they''ve given back to me and my family. They rescued countless precious, priceless family memories that we thought were lost forever when no one else I contacted was willing to even look at the hard drive containing them. We cannot express our gratitude to them enough. The service Timothy and Secure Data Recovery provided was first rate and impeccable from the moment I called to the moment I received all of our files on a new hard drive they provided and shipped to me. I would absolutely recommend them to anyone who desperately needs data recovered from a damaged, encrypted or malfunctioned piece of hardware. Five stars is not enough, they deserve ten.