Had the misfortune of a hard drive failure, and of course some very important phots were on the drive. Worked with Jonathan to get the level of service figured out. Jonathan was very understanding and was able to provide quick solutions. The recovery was completed sooner then expected. Would highly recommend Secure Data Recovery Service.Thanks again for the outstanding service.

The team at Secure data recovery was able to successfully recover files from my damaged WD hard drive. The team diagnosed the issues as corrupted service area modules, requiring manual work to address. Communication with the data recovery specialist was frequent, clear, and he took time to go over my questions and concerns. I did have sticker shock at the price quoted to complete the work. When I dropped off the hard drive at the retail location to be shipped to the lab, the associate estimated the cost to be around $500. The quote I received from Secure Data Recovery was over $2,000! Because I wasn''t in a rush for the files, they were able to bring the price down, however, their prices are quoted in USD even though the work to my hard drive was being done in Toronto. Overall, customer service was excellent!

I had a external hard drive that was no longer recognized by any computer. It contained all pictures and videos from the kids from when they were born - priceless. Jonathon''s response was prompt and extremely helpful. All data was fully recovered with a very quick turnaround. Those memories are not lost! Thank you!

My hard drive that had all the personal photos I''ve ever taken in the last 20 years failed, but the folks at Secure Data were able to recover all my files and quickly as well. Jonathan was very accommodating and was in frequent contact with me throughout every step. This was my first experience with a data recovery company and I think they were great!

I really enjoyed working with Secure Data Recovery, and Jonathan in particular. This was our second time needing help with a drive recovery problem, and they made it quick and painless. We found no added bells and whistles to the bill, so they''re also a really good deal in that way.

Soon after purchasing a new computer our hard drive failed and we hadn''t backed up our data. We had thousands of photos, documents and music that we didn''t want to lose and Memory Express recommended we contact Secure Data Recovery, who they have a partnership with.The service we received from our account representative Jonathan Nguyen was outstanding - he kept in constant contact with us, quickly answered any questions we had and we were so pleased to have our data recovered and back in our hands within a week of Secure Data Recovery receiving our failed hard drive.