We ran into an issue where a hard drive took a fall and was damaged to the extent where we were unable to access it. It contained thousands of files, including family photos from years ago. After their team we received the hard drive, we received a thorough consultation and a detailed explanation of the expected process by Jason Molinaro, who was helpful through the entire process. Their team was quick with their responses and follow ups and were able to recover around 98% of the requested files to be recovered. I would 100% recommend using Secure Data recovery.

Jonathan Nguyen and the team at Secure Data were life savers for me when the microSD card that I recorded my final assignment to ended up having a file directory issue that required manual reconstruction. Jonathan was prompt and supportive, and I was so relieved for the recovery of an hours worth of audio files. Worth every penny. I cannot recommend more highly!

Sent in an old faulty hard drive with some family pictures on it on behalf of my family. The initial quote was 1500, but after explaining the contents to Johnathan Nguyen, we was able to take 1000 off the price. Truly the best support experience I''ve ever had in my life.

Had the misfortune of a hard drive failure, and of course some very important phots were on the drive. Worked with Jonathan to get the level of service figured out. Jonathan was very understanding and was able to provide quick solutions. The recovery was completed sooner then expected. Would highly recommend Secure Data Recovery Service.Thanks again for the outstanding service.

The team at Secure data recovery was able to successfully recover files from my damaged WD hard drive. The team diagnosed the issues as corrupted service area modules, requiring manual work to address. Communication with the data recovery specialist was frequent, clear, and he took time to go over my questions and concerns. I did have sticker shock at the price quoted to complete the work. When I dropped off the hard drive at the retail location to be shipped to the lab, the associate estimated the cost to be around $500. The quote I received from Secure Data Recovery was over $2,000! Because I wasn''t in a rush for the files, they were able to bring the price down, however, their prices are quoted in USD even though the work to my hard drive was being done in Toronto. Overall, customer service was excellent!

I had a external hard drive that was no longer recognized by any computer. It contained all pictures and videos from the kids from when they were born - priceless. Jonathon''s response was prompt and extremely helpful. All data was fully recovered with a very quick turnaround. Those memories are not lost! Thank you!