I recently spoke with James Guzman about recovering data from my hard drive and, even though I haven’t gone ahead with the service yet, his help has been excellent. He was very transparent, clearly explained that my drive is recoverable, and walked me through the process without any pressure. I really appreciate his honesty, professionalism, and patience, and I would definitely recommend James and Secure Data.

Very good service with excellent support from the first phone call up until after the delivery of the recovered data. Clear presentation of the options, great communication and professional workflow.

I had an excellent experience with James Guzman at Secure Data. He was incredibly responsive and took the time to fully understand my situation. Even when I explained that I wasn’t able to afford the service at this time, James remained patient, considerate, and absolutely professional. It’s rare to find someone who genuinely cares about the customer’s circumstances, but James truly does. His kindness and understanding made a stressful situation much easier to navigate. I’m very grateful for his support and highly recommend him for outstanding customer service. -Cien

Sent in an old faulty hard drive with some family pictures on it on behalf of my family. The initial quote was 1500, but after explaining the contents to Johnathan Nguyen, we was able to take 1000 off the price. Truly the best support experience I''ve ever had in my life.

My external hard drive suffers damage and I cannot access my data. I have searched for different companies and found Secure Data Recovery provides a convenient drop off location for me. Turnaround of diagnostic was fast and I have had different service plans to choose from. The team has also been flexible in using my own new hard drive to store recovered data, which has brought down the overall fee a bit. More importantly, they are able to fully recover the data! Thanks!

The team at Secure Data Recovery services were amazing and were able to recover the entirety of the affected data from my hard drive. Daniel helped me throughout my entire experience and was very communicative, persistent, and thorough. Definitely would recommend them for anyone looking to recover important data.