I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.

I honestly can’t thank Secure Data Recovery enough. I came to them with a failed drive that had years’ worth of priceless family home videos—memories I thought were gone for good. They handled everything with professionalism, honesty, and care from day one.They explained the recovery process clearly, kept me updated without me having to chase them, and most importantly—they recovered everything. These weren’t just files; they were irreplaceable moments from my family’s life. I’m beyond relieved and truly grateful.They also gave me a generous discount, which made a big difference. But more than anything, I felt I could completely trust them. My data was treated with care and respect the entire time.If you’re in a situation where your data really matters, I can say with full confidence that you’re in good hands with Secure Data Recovery. They’re the real deal, and I wouldn’t hesitate to recommend them to anyone.

Secure Data was great, they were able to recover almost all the data from my crashed drive. They were professional, good communicators and reasonable to work with.

I had an excellent experience with James Guzman at Secure Data. He was incredibly responsive and took the time to fully understand my situation. Even when I explained that I wasn’t able to afford the service at this time, James remained patient, considerate, and absolutely professional. It’s rare to find someone who genuinely cares about the customer’s circumstances, but James truly does. His kindness and understanding made a stressful situation much easier to navigate. I’m very grateful for his support and highly recommend him for outstanding customer service. -Cien

My SSD hard drive suddenly malfunctioned, and had to be replaced. I will told it was very unlikely that any of my data would be retrievable. Considering how much data was lost, I thought I would take a chance and see if it could be retrieved. Secure Data was quick to respond to my inquiry and after running my SSD through their system, I was relieved to discover the data was available. After my approval, the recovery was fast and all my files were retrieved. I do want to warn you though, if you live in Canada, the prices quoted are in US$. This did take me back, as I did suffer sticker shock when I saw the US price. However Ivan was able to help me out with this, and in the end, money spent was worth the time it saved me, having to redo and locate all the files lost.

Huge thanks to these guys for recovering data from my hard drive that suddenly stopped working. Not only were they able to recover all of my data (10 years worth), they did so quickly, and for an incredibly reasonable price. Excellent service, I can''t recommend these guys enough! Thanks again!