I had a great experience with this data recovery company. From the start, they were incredibly kind, professional, and patient. The consultation and diagnosis process was thorough, and they took the time to explain everything clearly. I really appreciated the detailed information they provided, which helped me understand my options and feel confident in their expertise. Highly recommend their services for anyone in need of reliable and honest data recovery support.

james guzman and the rest of the team really helped me out with my damaged hard drive. they did a great job retriving most of the information and was very timely. would work with them again many times over. ask for James when you do. he''s one of the good ones

I can recommend Secure Data (SD) as a professional and effective company to help when data storage systems fail.My contact was Daniel Novak. He was very professional and clearly explained my options and the process for determining if data could be recovered from my Sold State Drive and roughly how the recovery is done. Communication throughout the process was excellent and my approval was sought at each step in the process. Approvals are provided through electronically signed documents.Evaluation of the drive was done at no cost and once the evaluation indicated the data could be recovered, I was given an estimate to do that work. In my case the final cost was the same as the estimate. Prices varied depending on the speed of service requested. I chose the standard service, and the drive was recovered in 3 or 4 days which was shorter than the typical 6 to 7 daysRecovered data is put on an external SSD and couriered to me. The drive is securely protected from unauthorized access and the included instruction to access the drive were very clear. For Canadians, which I am, I would note that the prices are quoted in US$. I was told that although the work is done in the company’s Toronto lab, the company is based in the United States and therefore all pricing is in US$. While I won’t say what the work cost me, because each situation is different, the quoted estimate did come as a bit of a shock, but when considering the years of work represented in the files potentially lost, it was easy to justify. I should also say that I originally took my computer to London Drugs to assess a different problem, and they discovered the SSD did not work and were unable to recover any data. So, if you’ve been told data can’t be recovered, give Secure Data Recovery a try, it doesn’t cost anything to have it evaluated.

I had a wonderful experience with Secure Data Recovery, being a first timer with a hard drive issue. I wasn't sure what to do and what the process is like. Secure Data Recovery had a dedicated account representative: Rob Anderson walked me though everything I need to know about the process from sending the hard drive, recovery process, cost and payment. they had a great customer service, I've had ever experience. They treat everyone right, with respect and have the IT knowledge backup my hard drive data. I would recommend this company to any for wanting to recover data for the first time.

I have to say that I had a very positive experience in dealing with Secure Data Recovery. My rep, Alec Sakenes, was great to deal with and provided over and above customer service. Secure Data Recovery was able to recover 100% of all my files / data from my corrupted SSD, and made sure I was able to get all my data back on to my personal laptop. I would highly recommend Secure Data Recovery and Alec to anyone who has issues with a failing or corrupted hard-drive.

As an IT professional, I appreciate quality services that deliver real results regardless of being for a business or an individual. In this case, a personal hard drive had failed and every effort had been made to recover the memories collected over years. While there was too much damage to recover that precious data, the experience of dealing with Alec made a dire situation manageable, and the professionalism conveyed over the entire process was much appreciated. There is no question that when real solutions are needed, Secure Data Recovery is the go-to provider that offers the best experience and technical abilities that delivers results. I hope to never need their services in the future, but there is no question that my first call will be to these guys. Thanks for all the help!