After searching for hours, this is the only service that allowed the recovery of the data contained in a corrupted password-protected Excel XLSX file. Despite having the password, no one else was able to recover a single cell. We had to contact them because for some reason, the online version recovered only 1 out of 2 sheets, while the software version worked fine (the bug is probably already fixed by now). They quickly replied and offered to correctly recover the file at no extra charge and they did that very fast as well! I am fully satisfied with their service and intend to do business again with them whenever needed!

Thanks to Mitch Moore and his team we were able to fully recover two old LTO tapes. The the very efficient client portal streamlined all of the steps through the process.

When I realized that the laptop and my external hard drive were broken and that every single place I visited gave me a negative answer, I was desperate because the files represent my whole life. I visited SDR in Eaton and immediately I call customer service. Jeff responded my call and guided quickly me through the whole process of recovery. He had always all the information I needed and tried always to give me the best option for cost.I was over stressed and he was always calm and secure that all my requests were addressed. I would like to recommend him. He will make sure that you get all the responses and information you need, transferring confidence in such stressful moment.Thanks for that.

I recently spoke with James Guzman about recovering data from my hard drive and, even though I haven’t gone ahead with the service yet, his help has been excellent. He was very transparent, clearly explained that my drive is recoverable, and walked me through the process without any pressure. I really appreciate his honesty, professionalism, and patience, and I would definitely recommend James and Secure Data.

Very good service with excellent support from the first phone call up until after the delivery of the recovered data. Clear presentation of the options, great communication and professional workflow.

I had an excellent experience with James Guzman at Secure Data. He was incredibly responsive and took the time to fully understand my situation. Even when I explained that I wasn’t able to afford the service at this time, James remained patient, considerate, and absolutely professional. It’s rare to find someone who genuinely cares about the customer’s circumstances, but James truly does. His kindness and understanding made a stressful situation much easier to navigate. I’m very grateful for his support and highly recommend him for outstanding customer service. -Cien