When a family member''s hard drive crashed, Jonathan provided us with clear communications about what steps they could take and the chance of success. In the end, he was able to recover all but two files for us, ensuring we got back important personal photos and documents. He and the team were calm, professional, and prompt in their communications and response. I hope I never have to use the service again, but if I do, these are the people I want working on my behalf. Thanks so much!

I dropped my personal HDD and heard the click of death. Jonathon handled my case. He was incredibly professional, helpful, and kind. The entire process was much easier than I expected. Losing precious files is very stressful, but working with this company was the opposite. Jonathon let me know every step of the way what I needed to do on my end and gave me frequent updates on how the recovery process was going, so I was consistently informed. He was always very happy to answer all of my questions and was very quick to get back to me when we were emailing (most patient person ever, I am very busy and am a nightmare to anybody who tries contacting me, so thank you again Jonathon). The shipping was fast and well packaged, the replacement hard drive is lovely (and password-protected), and most of my files were able to be entirely recovered. For the ones that weren’t, there is a folder containing the damaged files, which is awesome. I am so glad to have my files back, and it was made as painless as possible thanks to Jonathon and SecureData.

Scott M. provided excellent customer service from the very beginning. His knowledge was impressive, and he took the time to clearly explain everything so I fully understood the process and my options. What really stood out was his follow-up—he made the effort to check in and ensure I had all the information I needed, which showed a genuine commitment to helping.Although I didn’t end up using his services this time, the professionalism, responsiveness, and attention he provided left a very positive impression. I wouldn’t hesitate to reach out to Scott again in the future, and I would absolutely recommend him to anyone looking for knowledgeable and reliable support.

Scott was excellent to work with, and very responsive. Secure delivered what they promised.

Big thanks to Scott for keeping me on track through this process. As a one-man-band where I work some time things fall through the cracks or get forgotten. Scott kept on top of my file and communicated quickly and with clarity on what my options were and next steps. Looking forward to getting production back up and running now that are RAID drive data was fully recovered.

I was in touch with Jonathan throughout my process and by God! Jonathan helped me with my case and it was so fluent that I can blindly suggest SECURE DATA RECOVERY and this review isn''t put up by a bot neither I was paid, I was a desperate customer who lost his 15 years of data which Jonathan and SECURE data team recovered. I am very thankful, especially to Jonathan. Great service and price!