We had an excellent experience with Secure Data Solutions handling a complex RAID failure on a server. Given the critical nature of the issue, their expertise and professionalism were evident from the start.Scott McMakin was exceptional throughout the entire process. He was consistently available and responsive, often replying early in the morning and late at night, ensuring we were never left without updates or guidance. His clear communication and deep technical knowledge made a very stressful situation much easier to manage.Despite the complexity of the failure, the recovery was successful. We highly recommend Secure Data Solutions to any organization facing serious or time-sensitive data recovery challenges.

Secure Data Recovery was quick to respond, and Scott was a true professional. He was knowledgeable, patient, and made everything easy to understand. Highly recommend

I reached out to Scott McMacken after my phone died and I was not able to recover data that had tremendous sentimental value. Scott walked me through all the different options and was there every step of the way whenever I had questions. The process was speedy and within the timeline I was provided, my data had been recovered and shipped back to me. I can’t thank Scott and the team enough and would definitely recommend this service to anyone in need.

We sent our dead phone to Secure Data Recovery and they made it easy and convenient to recover our phone data. We were treated respectfully and efficiently. We will be happy to use their services if we are in need of data recovery in the future!

Jake''s customer service is incredible. The data recovery was nice to have, of course, but Jake shepherded me through the process deftly. He was prompt with responses, and provided information along the way so I knew what was happening and when. Not once did it feel like I was sending an email into the ether. I would 100% use secure data recovery again.

One third of our city was flooded in April of 2019 when the dike gave way. We lost everything that was in our basement. That included my laptop with hundreds and hundreds of pictures, videos etc.It is hard enough to lose so many belongings, but the laptop contained so many memories that cannot be replaced.I contacted Secure Data Recovery to see if they could save those memories. Jake was great the way he explained how the whole process worked and the way he worked with me to arrange for a recovery that was exactly what I needed and could afford.I have to give a great big thanks to Jack and the team for recovering my hard drive and returning all those great memories!