I had a great experience with Secure Data Recovery and especially with Jonathan Nguyen. I had an external hard drive that was malfunctioning. Jonathan and his team at Secure Data helped me navigate the process of my data recovery and offered quick and thoroughly explained customer service. I knew what was happening every step of the way with contact by email and phone. I have to admit the cost of this process caught me off guard, but in the end my peace of mind won out and 100% of the content was recovered and returned to me, all within a couple of weeks. Thank you!

I lost all data from my my laptop. I called Scott and he led me through the process of recovery. He started a case number and took my SSD to a drop off in Victoria. 3-4 business days later I got the report from the diagnosis... not good, all data was formatted off the drive.Scott told me to be wary of unscrupulous companies offering hope for a fee. Good advice.Thanks to Scott for his help with this.Regards, Dan Twizell

After encountering a sudden and unexpected hard drive failure, I entrusted my hard drive to Jonathan N. and his team, hoping with all my heart that my data could be restored. After what felt like an eternity, but in reality was a little over 2 months time, I now have the restored data back in hand. Although pricey for someone on a limited budget, having irreplaceable files back on my desk, has allowed me to move forward with many projects that were on hold the past two months. Waiting was stressful but being able to check in with Jonathan for updates, was helpful, and I felt he was supportive (and understanding!) of my situation. I highly recommend Secure Data for any retrieval issues you might need. I hope to never need their services in the future, but if I do, I know who to call!

I am a professional photographer who should''ve known better, but I didn''t back up my external HD. I lost over four years of work , till I discovered Secure Data Recovery and met Jake GambateseData Recovery Specialist . Jake was great right from the start. He assured me that Secure would be able to advise me very shortly if they could salvage my work. Within a very short time Jake called with the great news, but I couldn''t afford the asking price. I explained to Jake that on this HD were pictures of my son before taken before the tragic end of his life. Jake said he would speak to management to see if the price could be less, and we were able to negioate a fair price. Thank you Secure Data Recovery and Jake for saving all my treasured pictures.

We sent our dead phone to Secure Data Recovery and they made it easy and convenient to recover our phone data. We were treated respectfully and efficiently. We will be happy to use their services if we are in need of data recovery in the future!

Jake''s customer service is incredible. The data recovery was nice to have, of course, but Jake shepherded me through the process deftly. He was prompt with responses, and provided information along the way so I knew what was happening and when. Not once did it feel like I was sending an email into the ether. I would 100% use secure data recovery again.