I had a great experience with Secure Data Recovery and especially with Jonathan Nguyen. I had an external hard drive that was malfunctioning. Jonathan and his team at Secure Data helped me navigate the process of my data recovery and offered quick and thoroughly explained customer service. I knew what was happening every step of the way with contact by email and phone. I have to admit the cost of this process caught me off guard, but in the end my peace of mind won out and 100% of the content was recovered and returned to me, all within a couple of weeks. Thank you!

I lost all data from my my laptop. I called Scott and he led me through the process of recovery. He started a case number and took my SSD to a drop off in Victoria. 3-4 business days later I got the report from the diagnosis... not good, all data was formatted off the drive.Scott told me to be wary of unscrupulous companies offering hope for a fee. Good advice.Thanks to Scott for his help with this.Regards, Dan Twizell

After encountering a sudden and unexpected hard drive failure, I entrusted my hard drive to Jonathan N. and his team, hoping with all my heart that my data could be restored. After what felt like an eternity, but in reality was a little over 2 months time, I now have the restored data back in hand. Although pricey for someone on a limited budget, having irreplaceable files back on my desk, has allowed me to move forward with many projects that were on hold the past two months. Waiting was stressful but being able to check in with Jonathan for updates, was helpful, and I felt he was supportive (and understanding!) of my situation. I highly recommend Secure Data for any retrieval issues you might need. I hope to never need their services in the future, but if I do, I know who to call!

My wife and I had a failed external hard drive containing several family photos and movies. We were not sure if we were getting them back. Kyle and the technical team at Secure Data Recovery were very reassuring and very pleasant to work with. The technical team was able to recover 100% of our data and send it back to us on transfer media. Excellent service. Thank you again to all the staff at Secure Data Recovery that made this happen for us.

Best buy told me my hard drive, backed up with 10 years of 1080 and 4k .mp4 footage, was completely cooked and no data was retrievable (to which this took >4 months to tell me). As a last resort, I submitted an email form request on Secure Data''s site and within an hour James Guzman emailed me back. We hopped on a call, chatted about the hard drive and by the end of the week i had delivered it for the diagnostic test. Within days, they were able to diagnose the hard drive issue, provide me a quote and estimated wait time to receive my data. James and his team were in contact the entire time during the process and were incredibly helpful. They ended up saving 87% of my data and i can''t thank them enough, seeing as I expected to lose it all as per Best Buy. Definitely recommend Secure Data for any data recovery needs!

Secure Data Recovery Services & Daniel helped me so much - I thought my drive was toast but they were able to recover the data in about a week and put it on my new hard drive. Life saver!!