Had the misfortune of a hard drive failure, and of course some very important phots were on the drive. Worked with Jonathan to get the level of service figured out. Jonathan was very understanding and was able to provide quick solutions. The recovery was completed sooner then expected. Would highly recommend Secure Data Recovery Service.Thanks again for the outstanding service.

The team at Secure data recovery was able to successfully recover files from my damaged WD hard drive. The team diagnosed the issues as corrupted service area modules, requiring manual work to address. Communication with the data recovery specialist was frequent, clear, and he took time to go over my questions and concerns. I did have sticker shock at the price quoted to complete the work. When I dropped off the hard drive at the retail location to be shipped to the lab, the associate estimated the cost to be around $500. The quote I received from Secure Data Recovery was over $2,000! Because I wasn''t in a rush for the files, they were able to bring the price down, however, their prices are quoted in USD even though the work to my hard drive was being done in Toronto. Overall, customer service was excellent!

I had a external hard drive that was no longer recognized by any computer. It contained all pictures and videos from the kids from when they were born - priceless. Jonathon''s response was prompt and extremely helpful. All data was fully recovered with a very quick turnaround. Those memories are not lost! Thank you!

I had a great experience working with Jonathan Nguyen at Secure Data Recovery. From the very beginning, he was professional, patient, and transparent about the process. He clearly explained my options, timelines, and pricing, which made a stressful situation much easier to handle.Most importantly, they successfully recovered all of my data — which I truly appreciate.I’d highly recommend Secure Data Recovery to anyone dealing with data loss. Thank you again for the excellent support!

James Guzman was an absolute stellar account representative for my Data Recovery Case, from him keeping me in the loop on email and phone calls really helped me to see if my data could be recovered. Not to mention, how incredibly considerate and kind he was throughout the process. Their "No Data, No Fee" is above any other data service I have ever known. I will always trust Secure Data Recovery for all of my needs if I ever need to use their services again.

As a business with a lot of video files moving in and out on the daily lost data can be terrifying. After speaking with the Secure Data Recovery Team we felt confident that our data was in good hands. Our account manager, Kyle was able to guide us through the whole work flow with transparency and professionalism. We couldn''t have asked for a better process (and such a successful outcome, 17tb recovered)!