I have lost all my data related to my small business ,including my customer base that it took years of hard work.My software provider told me they can't retrieve the data and I should find a specialized company to do the heavy lifting.I searched Google and spend so many hours to find the right company and it paid off.I contacted the best 3 companies and discussed my situation with each,then I immediately dropped one and had to decide between the last two.Both sounded to me professional and capable to retrieve the data,however I made up my mind to go with Secure Data Recovery because the drop off location was near where I have my business and because they comply with HIPPA requirements.I was told that it will take about 2 weeks and actually managed to complete the job only within a week and half.I was so happy to get my data back in such short period of time I appreciate the effort from both the engineering team and Mitchell who was my contact through the whole process and helped me a lot answering all my questions and my concerns.Thank You so much Mitchell.MY only reservation is that the charge was in American dollar when I assumed it would be in Canadian dollar where I reside, however, Mitchell has helped me by requesting a 15% discount from the management to offset the difference in exchange rate and they agreed.Thank You Mitchell ,I appreciate your help.When it comes to data recovery what is most important to find a company that really can retrieve the data.Great job , great people ,and great company.

My hard drive had stopped working after falling on the ground and Secure Data Recovery was able to retrieve all the files I needed! They are responsive, affordable, fast and professionals in what they offer... which sums up to saving the day! Thanks to Rob Anderson, management, and the engineers and technicians behind the scenes for the great help in retrieving my files. Secure Data Recovery is the way to go!

After discovering that our external hard drive, containing the only backups of family photos and videos spanning over a decade, had stopped working, we were in quite a panic. We chose SDR based on online reviews, and are extremely happy that we did. Alec Sakenes demonstrated an understanding of the personal importance of our dilemma, and was quick to answer any questions that we had. Every email correspondence with him was professional and friendly, and each step in the process was fully detailed and explained. I wholeheartedly recommend SDR ÔøΩ it was money very well spent.

I had a great experience with Secure Data Recovery and especially with Jonathan Nguyen. I had an external hard drive that was malfunctioning. Jonathan and his team at Secure Data helped me navigate the process of my data recovery and offered quick and thoroughly explained customer service. I knew what was happening every step of the way with contact by email and phone. I have to admit the cost of this process caught me off guard, but in the end my peace of mind won out and 100% of the content was recovered and returned to me, all within a couple of weeks. Thank you!

I lost all data from my my laptop. I called Scott and he led me through the process of recovery. He started a case number and took my SSD to a drop off in Victoria. 3-4 business days later I got the report from the diagnosis... not good, all data was formatted off the drive.Scott told me to be wary of unscrupulous companies offering hope for a fee. Good advice.Thanks to Scott for his help with this.Regards, Dan Twizell

After encountering a sudden and unexpected hard drive failure, I entrusted my hard drive to Jonathan N. and his team, hoping with all my heart that my data could be restored. After what felt like an eternity, but in reality was a little over 2 months time, I now have the restored data back in hand. Although pricey for someone on a limited budget, having irreplaceable files back on my desk, has allowed me to move forward with many projects that were on hold the past two months. Waiting was stressful but being able to check in with Jonathan for updates, was helpful, and I felt he was supportive (and understanding!) of my situation. I highly recommend Secure Data for any retrieval issues you might need. I hope to never need their services in the future, but if I do, I know who to call!