They were able to recover everything from my portable drive when it became corrupted. I am so grateful. Service was fast, and communication was excellent. I heard from Jonathan after every step was completed. Couldn''t be happier.

Losing a hard drive when you''re under a crucial deadline is just about the absolute worst thing that can happen. Luckily Secure Data Recovery Services was able to save me when I needed it.They were able to practically save the entirety of my hard drive, and send it back to me fast enough to meet my deadlines.While I hope to never use a data recovery service again, Secure Data Recovery Services will be my first choice when things go horribly awry!

The secure data team was able to retrieve over 99% of my back up hard drive that had all of my photos and videos for the last 20+ years. Their customer service is excellent. I hardly spent any time on hold and got frequent updates on the status of my repair. It was pretty easy to drop my hard drive off locally and they mailed me a new hard drive with all my data on it with password protection. Watching videos of my kids as babies brought tears to my eyes. I thought I had lost those videos forever.

When a family member''s hard drive crashed, Jonathan provided us with clear communications about what steps they could take and the chance of success. In the end, he was able to recover all but two files for us, ensuring we got back important personal photos and documents. He and the team were calm, professional, and prompt in their communications and response. I hope I never have to use the service again, but if I do, these are the people I want working on my behalf. Thanks so much!

I dropped my personal HDD and heard the click of death. Jonathon handled my case. He was incredibly professional, helpful, and kind. The entire process was much easier than I expected. Losing precious files is very stressful, but working with this company was the opposite. Jonathon let me know every step of the way what I needed to do on my end and gave me frequent updates on how the recovery process was going, so I was consistently informed. He was always very happy to answer all of my questions and was very quick to get back to me when we were emailing (most patient person ever, I am very busy and am a nightmare to anybody who tries contacting me, so thank you again Jonathon). The shipping was fast and well packaged, the replacement hard drive is lovely (and password-protected), and most of my files were able to be entirely recovered. For the ones that weren’t, there is a folder containing the damaged files, which is awesome. I am so glad to have my files back, and it was made as painless as possible thanks to Jonathon and SecureData.

Scott M. provided excellent customer service from the very beginning. His knowledge was impressive, and he took the time to clearly explain everything so I fully understood the process and my options. What really stood out was his follow-up—he made the effort to check in and ensure I had all the information I needed, which showed a genuine commitment to helping.Although I didn’t end up using his services this time, the professionalism, responsiveness, and attention he provided left a very positive impression. I wouldn’t hesitate to reach out to Scott again in the future, and I would absolutely recommend him to anyone looking for knowledgeable and reliable support.